Create a myGov account - Online help

How to create a myGov account.

 

Create an account

Go to myGov and select Create an account on the homepage.

Step 1: agree to terms of use

Read the terms of use. Select I agree to acknowledge and accept our terms of use.

Step 2: enter an email address

Enter your email address, then select Next.

Each myGov account must have a different email address. If you share an email address with someone, only one of you can use that email address.

We will email you a code. Enter the code, then select Next.

Step 3: enter your mobile number

Enter your mobile number, and then select Next.

If you don’t have access to a mobile phone or mobile phone coverage, select Skip this step.

We will send a code to your mobile phone if you provided your mobile number. Enter the code, then select Next.

Step 4: create password

Create and re-enter your password, then select Next.

Your password must have at least 7 characters and include at least 1 number.

Step 5: create secret questions

Secret questions and answers help keep your account secure. You will be asked to create 3 questions and answers that only you can answer.

Select your first question from the list or create your own. Make sure your answers are easy for you to remember.

Select Next after entering your answer, and repeat for questions 2 and 3.

Account created

Once you have created your myGov account, your username will appear on the screen. Your username details will also be emailed to you.

Select Continue to myGov to return to the homepage.

This is your first sign in.

You can now:

  • link government services
  • go to Account settings to set up your sign-in options and Inbox notifications

For your privacy and security, select Sign out when you have finished using your myGov account.

View other online account guides and video demonstrations about using your online account.

Page last updated: 27 August 2017