Medicare online account help - Update your personal information

Learn how to update your personal information using your Medicare online account.


Step 1: sign in

Go to myGov and open your Medicare linked service, select Personal information from the page or the main menu.

Step 2: update your personal information

You can update: 

  • your phone numbers including home, work, mobile and fax
  • the language spoken at home
  • if you’re of Aboriginal or Torres Strait Islander origin. This is a voluntary update

If you need to update your existing details, delete the incorrect information and replace it with your current personal information.

Once you’ve entered all details, select NEXT to continue.

Step 3: update your residential and mailing address

To update your Residential address select the Update box and enter your new details. Do the same if you would like to update your Mailing address.

Once completed select NEXT.

Step 4: confirm your personal information

Check your updated personal information is correct and select SUBMIT.

If any of your information is wrong:

  • select Back to go back to the previous screen and re-enter your details, or
  • select Cancel and repeat steps 2 and 3

Step 5: personal information updated

Your updated personal details and a confirmation message will display after you select SUBMIT.

Select RETURN TO ONLINE ACCOUNT to return to your Medicare online account homepage.

Step 6: sign out

From your homepage you can complete other transactions.

Select Return to myGov to go to your myGov account.

For your privacy and security, sign out when you’ve finished using your myGov account.

Page last updated: 6 August 2018

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