Individuals

Medicare online accounts and Express Plus Medicare mobile apps may experience intermittent availability due to scheduled maintenance.

Centrelink online accounts and Express Plus Centrelink mobile apps are currently unavailable due to scheduled maintenance.

Child Support online accounts and Express Plus Child Support mobile apps are currently unavailable due to scheduled maintenance.

Business
Individuals

Medicare online accounts and Express Plus Medicare mobile apps may experience intermittent availability due to scheduled maintenance.

Centrelink online accounts and Express Plus Centrelink mobile apps are currently unavailable due to scheduled maintenance.

Child Support online accounts and Express Plus Child Support mobile apps are currently unavailable due to scheduled maintenance.

Business
ABSTUDY Fares Allowance

Parent or guardian responsibilities

There are certain responsibilities your parent or guardian must meet when you get ABSTUDY Fares Allowance.

Parents or guardians must:

  • contact your child’s boarding school or hostel:
    • at least 6 weeks before your child needs to travel, or
    • as soon as possible if they’re travelling for compassionate reasons
  • tell the boarding school or hostel if your child is travelling there for the first time or needs a supervisor to go with them
  • not tell family or friends to collect your child mid trip between home and the school - your child could miss travel booked for them and it could lead to you owing money
  • check if you need to take your child to their travel arrangements and collect your child when they return, and
  • call your child’s school as soon as possible if you’re not sure about travel arrangements for your child

You should also make sure:

  • your child knows their responsibilities as a traveller
  • your child only packs clothes and personal items they need - if they need extra baggage or you’re unsure of the baggage limit, discuss this with the boarding school or hostel
  • you and your child know the travel arrangements and have the itinerary
  • your child has photo identification that matches the name on their ticket
  • your child follows the travel carrier’s rules at the transport terminal, including getting there early
  • your child understands they shouldn’t leave the transport terminal for any reason - this is very dangerous and we may contact police to find and return them to their travel arrangements, and
  • we and your child’s school have your contact details

Page last updated: 12 May 2018