Additional Child Care Subsidy

Applying during temporary financial hardship

If you already get Child Care Subsidy, complete the following steps to apply for the temporary financial hardship subsidy.

If you don’t currently get Child Care Subsidy for your child, you need to submit a claim for it online. We’ll ask some questions within this claim to check your eligibility for Additional Child Care Subsidy Temporary Financial Hardship. Read more about how to claim Child Care Subsidy.

Steps to apply for Additional Child Care Subsidy Temporary Financial Hardship

  1. Visiting a service centre
     

    1. Get ready to apply

    The easiest way to apply is online.

    To apply online, you need a myGov account linked to Centrelink.

    If you don’t have a myGov account or a Centrelink online account you’ll need to set them up.

  2. Gather Documents
     

    2. Get your documents ready to apply

    You’ll need to get some supporting documents ready to help answer some of the questions in the application.

  3. Claim online
     

    3. Make your application

    1. Sign in to myGov and go to Centrelink.
    2. Select Child Care Subsidy from the menu.
    3. Under Child Care Subsidy select Temporary Financial Hardship.
    4. Confirm that you have read and understood the criteria you must meet to get Additional Child Care Subsidy by selecting Yes.
    5. Answer all the questions. Each screen has information to help you complete the application.
    6. Review and submit your application.
  4.  

    4. After you apply

    After you submit your claim online, you’ll get a receipt telling you the ID number of your application.

    This receipt will tell you what other documents you need to provide so we can assess your application.

    We’ll also let you know the result of your application. We’ll send a letter to either your:

    If you don't get electronic letters, we'll send you a letter in the mail.

    If we need more details we’ll ask you for them.

    If you think we’ve made a mistake you can ask us to review our decision.

Other supporting documents you need to provide

When you apply for Additional Child Care Subsidy Temporary Financial Hardship, you need to provide documents to support your application.

We’ll tell you what documents we need. You need to provide these within 14 days.

The documents must prove that:

  • the event happened within the last 6 months
  • you have a substantial reduction in your ability to pay child care fees because of the event.
Event type Documents we’ll accept
Loss of employment.

You can give us either:

  • an Employment Separation Certificate
  • a letter from employer
  • a letter from accountant
  • a Statutory Declaration.

For a Statutory Declaration, it must state you’ve lost employment for a reason other than you’ve retired or resigned.

Loss of income or failure of a business due to circumstances outside your control, such as serious illness. This can apply to either you or your partner.

You can give us either:

  • legal documents indicating business failure
  • reports from an accountant or financial adviser where there has been an existing relationship
  • a Statutory Declaration
  • similar evidence of loss of income.

For a Statutory Declaration, it must state you’ve lost income or had business failure due to circumstances outside your control.

Affected by a major disaster which destroyed or severely damaged your home and required your family to move.

You can give us either:

  • a fire report
  • a police report
  • an insurance report
  • a Statutory Declaration.

If you’re affected by a formally declared natural disaster and you’re eligible for assistance, you can give us:

  • your Australian Government Disaster Relief Payment (AGDRP) application.
Affected by family and domestic violence.

You can give us either a:

  • police or incident report
  • medical certificate
  • court document
  • signed statement from a social worker, counsellor, doctor or other party
  • Statutory Declaration.
Death of a partner or child.

You can give us either a:

  • Death Certificate, if we don’t already have it
  • court document
  • signed statement from a social worker, counsellor, doctor or other party
  • letter from a hospital or general practitioner
  • funeral notice
  • receipt relating to medical or funeral expenses
  • Statutory Declaration.

For a Statutory Declaration, it must state that your partner or child has died.

You may also need to provide evidence to show the link between the event and financial hardship. This may include either:

  • payment of rental bond
  • bank statements showing essential spending and reduced savings
  • a report from a financial counselling service
  • debt repayment agreements
  • any other evidence you have to explain your circumstances
  • a Statutory Declaration which must clearly state how the event has reduced your ability to pay child care fees.

Page last updated: 25 February 2019