Additional Child Care Subsidy

Applying as a grandparent

If you already get Child Care Subsidy, complete the following steps to apply for the grandparent subsidy.

If you don’t currently get Child Care Subsidy for your grandchild, you need to submit a claim for it online. We’ll ask some questions within this claim to check your eligibility for Additional Child Care Subsidy Grandparent. Read more about how to claim Child Care Subsidy.

Steps to apply for Additional Child Care Subsidy Grandparent

  1. Visiting a service centre
     

    1. Get ready to apply

    The easiest way to apply is online.

    To apply online, you need a myGov account linked to Centrelink.

    If you don’t have a myGov account or a Centrelink online account you’ll need to set them up.

  2. Gather Documents
     

    2. Get your documents ready to apply

    You’ll need to get some supporting documents ready to help answer some of the questions in the application.

  3. Claim online
     

    3. Make your application

    1. Sign in to myGov and go to Centrelink.
    2. Select Child Care Subsidy from the menu.
    3. Under Child Care Subsidy select Additional Child Care Subsidy (Grandparent).
    4. Select Start new application.
    5. Answer all the questions. The screen has information to help you complete the application.
    6. Review and submit your application.
  4.  

    4. After you apply

    After you submit your claim online, you’ll get a receipt telling you the ID number of your application.

    This receipt will tell you what other documents you need to provide so we can assess your application.

    We’ll also let you know the result of your application. We’ll send a letter to either your:

    If you don't get electronic letters, we'll send you a letter in the mail.

    If we need more details we’ll ask you for them.

    If you think we’ve made a mistake you can ask us to review our decision.

Other supporting documents you need to provide

When you apply for Additional Child Care Subsidy Grandparent, you may need to give us evidence.

Your evidence needs to show your or your partner’s relationship to your grandchild and your percentage of care. It must also show that you make the day to day decisions about the child’s care, welfare and development.

You must provide your evidence within 14 days of this being requested.

You may be able to use 1 document to prove both your relationship and care.  

If you can’t provide this evidence call the Families line to discuss your options.

Your or your partner’s relationship to your grandchild

Evidence may include either:

  • a family law order or custody order
  • a parenting plan or order
  • birth certificates of your own children and their children
  • birth and marriage certificates for step-grandparents
  • adoption papers
  • artificial conception or surrogacy documents, when there isn’t an adoption.

You don’t need to provide this evidence again if we already have it. For example, you may have done this as part of a Family Tax Benefit claim.

You make the day to day decisions about the child’s care, welfare and development

Evidence may include either:

  • a family law order
  • a custody order
  • a parenting plan or order
  • a foster care placement
  • a court order
  • third party documents such as a letter from school or general practitioner.

Page last updated: 25 February 2019