Payments from us

We may pay income support to the assuree during the assurance of support period if you can't support them, or they can't accept support from you.

We normally speak to both of you before we do this.

What you need to repay

As the assurer, you’ll owe us money for any recoverable payments made to your assuree in the assurance of support period.

You’ll need to pay back any money your assuree gets from:

You may also need to pay back any add ons such as:

How we get the money back

We get the money back from you:

  • through a debt notice that you have to pay
  • from your bank guarantee if you have one, or
  • from your bank guarantee plus a debt notice, if the amount to repay is more than the bank guarantee

Page last updated: 14 November 2018

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