How to apply

Complete the following steps to apply to give an assurance of support.

Steps to apply to give an assurance of support

  1. Visiting a service centre

    1. Get ready to apply

    The easiest way to apply is online. Check if you're eligible to give an assurance of support before you apply. You need to have a clear understanding of your role as an assurer. This may include paying us back money.

    To apply online, you need a myGov account linked to Centrelink. If you don’t have a myGov account or a Centrelink online account you’ll need to set them up.

    You may need to confirm your identity with us before you start your application.

    If you can’t apply online print and complete either the:

    Read about the Community Support Program on the Department of Home Affairs website.

    Don’t sign the declaration on the last page of the form until you submit it. You need to sign it in front of a service officer.

    Go to a service centre to sign the declaration and submit your form.

  2. Gather Documents

    2. Get your documents ready to apply

    You’ll need to get some documents ready for your application.

  3. Claim online

    3. Start your application

    1. Sign in to myGov and go to Centrelink.
    2. Select Payment and Claims from the menu, then Claims, then Assurance of Support. Read about your obligations. If you understand and accept them, tick the box then select Get started.
    3. Answer all the questions. Each screen has information to help you complete the application. This includes how to submit your supporting documents.
    4. Submit your application.

    When you're ready:

    Sign in to myGov


    4. Track your application

    After you submit your application online, you’ll get a receipt telling you:

    • your application was submitted
    • the ID number of your application
    • the date we estimate your claim will be complete
    • a link to track its progress.

    You can track the progress of your application online. Sign in to myGov and go to Centrelink.

    We’ll also let you know the result of your application. We'll send a letter to either your:

    If you don't get electronic letters, we'll send you a letter in the mail.

    If we need more details we’ll ask you for them.

    If you think we’ve made a mistake you can ask us to review our decision.

Page last updated: 20 September 2019