How to claim

Complete the following steps to claim Bereavement Allowance. Before you start, check if you can get it.

Steps to claim Bereavement Allowance


    1. Get ready to claim

    You should:

    You may need to confirm your identity with us before you start your claim.

    2. Get your documents ready

    You may need to provide some other documents to support your claim including:

    You will also need to provide us with your income and assets information.


    3. Complete your claim form

    Print and complete both of these forms:

    If you can't print the forms either:


    4. Submit your claim form

    You need to submit your claim and all supporting documents within 14 days from when you contacted us. We can’t start to process your claim until we have your claim form and all of your supporting documents.

    Submit them to us:


    5. Wait for the results

    We'll tell you:

    • if your claim is successful
    • when we'll start paying you
    • how much you'll get.

    If you think we’ve made a mistake you can ask us to review our decision.

Page last updated: 20 September 2019