Cashless Debit Card

The Australian Government is delivering payments in some areas using a Cashless Debit Card.


The Cashless Debit Card is currently in 2 areas:

  • Ceduna, South Australia
  • Kununurra and Wyndham in the East Kimberly region of Western Australia

As part of the Government’s 2017–18 budget announcement, the Cashless Debit Card is being expanded into 2 new areas that will start in early 2018. These areas are the:

  • Goldfields region in Western Australia, and
  • Federal electorate of Hinkler in Queensland – this is the Bundaberg and Hervey Bay region

Who it affects

Ceduna, Kununurra and Wyndham

If you live in the current Cashless Debit Card areas of Ceduna, South Australia or East Kimberley region, Western Australia and are getting a working age payment, you will get a Cashless Debit Card.

The Goldfields region in Western Australia

If you live in the Goldfields region in Western Australia, and are getting a working age payment, you may get a Cashless Debit Card when the card rolls out in early 2018.

The Hinkler electorate in Queensland

If you are living in the Hinkler electorate in Queensland (Bundaberg and Hervey Bay region) you may get a Cashless Debit Card when the card rolls out from early 2018. This may affect you if you’re 35 and under at the start date and getting one of the following payments:

  • Youth Allowance as a job seeker
  • Newstart, or
  • Parenting Payment

How it works

A Cashless Debit Card looks and works like a normal bank debit card, except you can’t use it to buy alcohol, gamble, or get cash out.

You still get your full payment but it’s in 2 parts. Some goes to your normal bank account and the rest goes to your cashless debit card.

Help with your card

The financial institution Indue Ltd provide your Cashless Debit Card and bank account.

Indue can help you:

  • activate your card
  • fix any problems with the card
  • check your balance
  • get your transaction history
  • report a lost or stolen card
  • setting up transfers and paying bills

Contact Indue online or call them on 1800 710 265.

Find out more

Read the Cashless Debit Card - Overview on the Department of Social Services website for more information. Use their payment calculator to see how your payment will be split.

Page last updated: 12 October 2017