Centrelink letters online

Terms and conditions

If you choose to get Centrelink letters online, we'll stop sending most letters to your mailing address.

You’ll get a welcome letter in your myGov Inbox. This confirms you have subscribed to the service.

Your letters may be held as a temporary file on the computer’s hard drive when you view them.

If you’re using a public computer, make sure you remove the temporary files before you log off.

You don’t have to get your Centrelink letters online if you don’t want. You can withdraw anytime through your Centrelink online account or by contacting us.

Your information is protected by laws, such as the Privacy Act 1988 and the confidentiality provisions in Social Security law.

Your letters will be in the same format as they currently are on paper. This means that the letter may include your:

You need to check your myGov Inbox regularly for online letters.

This information was printed Monday 20 May 2019 from https://www.humanservices.gov.au/individuals/services/centrelink/centrelink-letters-online/you-need-know/terms-and-conditions It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.humanservices.gov.au/individuals/site-notices when using this material.

Page last updated: 30 August 2018