A free and voluntary service to pay bills and expenses as regular deductions from your Centrelink payments.
You need to know
Centrepay is a free bill paying service.
No charge to you
Centrepay is 100% free for you to use.
Bills you can and can't pay
You can use Centrepay to pay any business that accepts it.
Using the service
You can set up a Centrepay deduction from most Centrelink payments.
Goods and services
You can’t set up a Centrepay deduction for all goods and services. You can only use Centrepay for goods and services that we have approved businesses to provide.
How to set up deductions
It’s easy to set up Centrepay deductions.
You can choose to have someone else represent you to do your Centrepay business.
Keep track of your deductions
You should check your deductions from time to time to make sure they're still okay.
Changes to your Centrelink payments
Changes to your Centrelink payments can affect your Centrepay deductions.
You have responsibilities to make sure Centrepay is working in the best way for you.
We want to make sure Centrepay is working in the best way for you.
Your personal details
We may need to give your details to the business you want us to pay.
Better ways to pay for household goods
You may end up paying a lot more than you think if you rent or lease household goods.
When you buy goods or services you have legal rights as a consumer.
Complaints and feedback
We want to hear what you think about our services.
It helps us improve if you tell us:
- when we haven’t helped you
- when we’ve done well
- how we could do better
Read about how to give us your complaints and feedback.
Talk to your bank to make sure you have the best kind of account for you.
Manage your money
We’ve got advice and tools to help you with budgeting, borrowing and credit, and managing debt.
Read about how to manage your money.