Centrepay

A free and voluntary service to pay bills and expenses as regular deductions from your Centrelink payments.

You need to know

About

Centrepay is a free bill paying service.

Read more about Centrepay

No charge to you

Centrepay is 100% free for you to use.

Read more about Centrepay charges

Bills you can and can't pay

You can use Centrepay to pay any business that accepts it.

Read more about the bills you can pay using Centrepay

Using the service

Using Centrepay

You can set up a Centrepay deduction from most Centrelink payments.

Read more about using Centrepay

Goods and services

You can’t set up a Centrepay deduction for all goods and services. You can only use Centrepay for goods and services that we have approved businesses to provide.

Read more about goods and services for Centrepay deductions

How to set up deductions

It’s easy to set up Centrepay deductions.

Read more about how to set up Centrepay deductions

Your representatives

You can choose to have someone else represent you to do your Centrepay business.

Read more about your representatives for Centrepay

Managing

Keep track of your deductions

You should check your deductions from time to time to make sure they're still okay.

Read more about how to keep track

Changes to your Centrelink payments

Changes to your Centrelink payments can affect your Centrepay deductions.

Read more about changes to your Centrelink payments

Your obligations

You have responsibilities to make sure Centrepay is working in the best way for you.

Read more about your obligations

Our obligations

We want to make sure Centrepay is working in the best way for you.

Read more about our obligations

Your personal details

We may need to give your details to the business you want us to pay.

Read more about how we use your personal details

Resources

Better ways to pay for household goods

You may end up paying a lot more than you think if you rent or lease household goods.

Read more about better ways to pay for household goods

Consumer rights

When you buy goods or services you have legal rights as a consumer.

Read more about consumer rights

Complaints and feedback

We want to hear what you think about our services.

It helps us improve if you tell us:

  • when we haven’t helped you
  • when we’ve done well
  • how we could do better

Read about how to give us your complaints and feedback.

Banking options

Talk to your bank to make sure you have the best kind of account for you.

Read more about banking options

Manage your money

 

We’ve got advice and tools to help you with budgeting, borrowing and credit, and managing debt.

Read about how to manage your money.

Page last updated: 19 October 2017