When you buy goods or services you have legal rights as a consumer.
Read about your consumer rights on the Australian Competition and Consumer Commission (ACCC) website.
If you need help
You can get help to check and stand up for your rights from:
- ombudsman services
- regulators like ACCC or ASIC
- fair trading offices in each state
- free legal services
Read about how to complain on the ASIC MoneySmart website.