Information for families about child care providers.
We have information available for child care providers getting Child Care Subsidy on behalf of a family.
All approved child care services must comply with the law. If they don’t, they can’t get Child Care Subsidy on behalf of a family.
Read more about the compliance on the Department of Education and Training website.
Australian Children's Education and Care Quality Authority (ACECQA) works with states and territories to assess children's education and care services.
This includes overseeing the National Quality Framework (NQF). This is the national system for the regulation and quality assessment of approved child care services.
Submit your suggestions, complaints or compliments about child care providers online.
You can use the Child Care Provider Feedback Tool to provide feedback about:
- a child care provider
- a child care service, or
- a child care staff member
You don’t need to log in and you can provide the feedback anonymously.