How much you can get and how often

The amount you can get depends on the income support payment you get.

This one off payment is equal to a week’s pay at your existing income support payment rate.

It doesn’t include extra allowances or supplements.

How often you can claim

The number of times you can get Crisis Payment depends on the reason you’re making the claim. If you:

  • have arrived in Australia on a refugee or humanitarian visa, you can only claim once
  • are a released prisoner you can claim each time you leave prison - you must be in custody for more than 14 days and remain eligible for an income support payment each time you claim
  • are going through extreme circumstances, you can get up to 4 payments over 12 months

Page last updated: 9 April 2019

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