Dad and Partner Pay

Claiming

Complete the following steps to claim Dad and Partner Pay. Before you start, check if you can get it.

Steps to claim Dad and Partner Pay

  1. Visiting a service centre
     

    1. Get ready to claim

    The easiest way to claim is online. You need to nominate a start date no more than 50 weeks after your child’s birth or adoption. Read more about when to claim.

    To claim online, you need a myGov account linked to Centrelink. If you don’t have a myGov account or a Centrelink online account you’ll need to set them up.

    You may need to confirm your identity with us before you start your claim.

    If you can’t claim online either:

  2. Gather Documents
     

    2. Get your documents ready to claim

    You’ll need to get some supporting documents ready to help answer some of the questions in the claim.

  3. Claim online
     

    3. Make your claim

    1. Sign in to myGov and go to Centrelink.
    2. Select Payments and Claims from the menu, then Claims, then Make a claim.
    3. Under Families, select Get started.
    4. Select Apply for Family Assistance (including Paid Parental Leave).
    5. Answer all the questions. Each screen has information to help you complete the claim. This includes how to submit your supporting documents.
    6. Submit your claim.

    When you're ready:

    Sign in to myGov

  4.  

    4. Track your claim

    After you submit your claim online, you’ll get a receipt telling you:

    • the ID number of your claim
    • the date we estimate your claim will be complete
    • a link to track its progress.

    You can track the progress of your claim online. Sign in to myGov and go to Centrelink, or use the Express Plus Centrelink mobile app.

    We’ll also let you know the result of your claim. We'll send a letter to either your:

    If you don't get electronic letters, we'll send you a letter in the mail.

    Your letter will show Approved, Rejected or Assessed. Assessed means you claimed before the birth or adoption of your child. In this case, you’ll need to provide either:

    If we need more details we’ll ask you for them.

    If you think we’ve made a mistake you can ask us to review our decision.

This information was printed Sunday 19 May 2019 from https://www.humanservices.gov.au/individuals/services/centrelink/dad-and-partner-pay/claiming It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.humanservices.gov.au/individuals/site-notices when using this material.

Page last updated: 25 March 2019