Check if you’re eligible before you start your claim. You should talk to us before you claim Disability Support Pension.
- contact us to discuss claiming Disability Support Pension
- read the conditions for claiming
- complete your forms
- get medical evidence
- submit your claim and all supporting evidence
- we’ll assess your claim and let you know the outcome
Before you start
- check if you're eligible for Disability Support Pension
- read the information you need to know about your claim for Disability Support Pension
- find the information you need for your claim
Complete the Claim for Disability Support Pension form.
You can print the form, or call us and ask us to send it to you.
If you call us, we’ll check if you need to complete other forms to support your claim. Read information about the other forms.
To support your claim, you need to give us medical evidence that shows how your disability or condition currently affects you. This helps us assess your claim faster.
Use the Claim for Disability Support Pension Medical Evidence Checklist to work out what medical evidence you need to provide. Read more about medical evidence.
We may need to talk to your treating health professionals about your medical evidence. They may ask us to confirm that we have your consent so they can talk to us. To do this complete a Consent to disclose medical information form.
If you don’t provide your consent, we may not have enough information to assess your eligibility for Disability Support Pension.
You may need to complete other forms to support your claim.
When you submit your claim, it’s important to give us all required medical evidence and supporting documents. This allows us to assess your claim. You’ll need to complete the forms that reflect your circumstances. See your claim form to work out which forms you need to complete.
|If you||Complete this form|
want another person to act on your behalf
aren’t already getting an income support payment (such as Newstart Allowance or Youth Allowance) or
It explains if you need to provide more information about your income or assets.
have received compensation or damages
|have recently left your employment||SU001 - Employment Separation Certificate|
are under 18 and it’s unreasonable for you to live at home
Submit your claim
When you submit your claim, it’s important to give us all required medical evidence and supporting documents. If you don’t, we may not accept your claim or we may reject it.
- by post to:
Department of Human Services
Reply Paid, 7806
Canberra BC ACT 2610
- in person at a service centre
After you submit your claim for Disability Support Pension, we’ll tell you if:
- we need more information, or
- if you need to attend an assessment
You may be able to get another payment while you wait for the outcome of your claim. If you’d like to do this, let us know when you submit your Disability Support Pension claim. You’ll need to submit a separate claim for that payment so we can assess your eligibility.
- a crisis, or
- any reason outside your control
Wait for the result
We’ll let you know the result of your claim.
This might include:
- if your claim is successful
- when your payment starts
- how much you’ll get
If your claim is not successful, we’ll explain why.
If you don’t agree with our decision, call us. We will explain the decision again and make sure it’s correct.
If you still don’t agree, you can ask us to review our decision. You should do this within 13 weeks from when we tell you about the decision.