Income maintenance period

If you or your partner have left or lost a job, an income maintenance period may apply.

For this period, you may not get any income support payment, or you may get a reduced payment rate.

When it applies

This waiting period applies if you or your partner left or lost a job and the employer paid a lump sum. This could include any of the following:

  • sick leave
  • annual leave
  • a termination payment
  • a redundancy payment.

Which payments it applies to

An income maintenance period may apply if you’re claiming or getting any of these payments:

When to claim

You should submit your claim even if you or your partner haven’t got the final payment from the employer yet. This will help you know if you can get a part payment or if not, when we’ll start paying you.

What the waiting period will be

We’ll calculate your waiting period based on how much the employer paid you or your partner when the work ended.

For example, a 10 week redundancy payment may result in a 10 week income maintenance period. This would start from the date you or your partner get the redundancy payment.

You may get a partial payment from us during the income maintenance period. This depends on the amount of the final payment from the former employer.

We’ll assess this and let you know.

When you may get a waiver

If you can prove you’re experiencing severe financial hardship, we may reduce or waive this waiting period. We can only do this if the financial hardship is due to unavoidable or reasonable expenses.

Page last updated: 22 October 2018

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