Individuals

Centrelink online accounts and Express Plus Centrelink mobile apps are currently unavailable due to scheduled maintenance.

Child Support online accounts and Express Plus Child Support mobile apps are currently unavailable due to scheduled maintenance.

Business
Individuals

Centrelink online accounts and Express Plus Centrelink mobile apps are currently unavailable due to scheduled maintenance.

Child Support online accounts and Express Plus Child Support mobile apps are currently unavailable due to scheduled maintenance.

Business
Family Tax Benefit

Change of circumstances

If you don’t tell us when your circumstances change, you may be doing the wrong thing.

For example, you need to tell us if:

  • you change your address
  • you become partnered
  • you separate from your partner
  • your or your partner’s income changes
  • you or your partner don’t have to lodge a tax return
  • your child care arrangements change
  • your child starts or stops full time secondary study
  • your child leaves your care
  • your care arrangements change, or
  • your child passes away

Doing the right thing is easy:

It’s never too late to report a change. By telling us we can help make sure you receive the right payment.

If you’ve received payments you’re not eligible for, you may have to pay us back, plus a recovery fee. Having to repay a debt may be difficult but not telling us when your circumstances change could lead to far more serious consequences. If you deliberately don’t tell us when your circumstances change, you could be committing fraud.

Read more about how to avoid committing fraud.

Page last updated: 12 May 2018