Farm Household Allowance

How to claim

Complete the following steps to claim Farm Household Allowance. Before you start, check if you can get it.

Steps to claim Farm Household Allowance

  1. Visiting a service centre
     

    1. Get ready to claim

    The easiest way to claim is online.

    To claim online, you need a myGov account linked to Centrelink. If you don’t have a myGov account or a Centrelink online account you’ll need to set them up.

    You may need to confirm your identity with us before you start your claim.

    Watch our Farm Household Allowance videos to find out about claiming.

    If you can’t claim online you can do 1 of these instead:

  2. Gather Documents
     

    2. Get your documents ready to claim

    You’ll need to get some supporting documents ready to help answer some of the questions in the claim.

  3. Claim online
     

    3. Make your claim

    Online

    1. Sign in to myGov and go to Centrelink.
    2. Select Make a claim.
    3. Under Other, select Get started.
    4. Answer all the questions. Each screen has information to help you complete the claim. This includes how to submit your supporting documents and any other forms you need to complete.
    5. Submit your claim.

    When you're ready:

    Sign in to myGov

    By form

    Submit your form and supporting documents within 14 days.

    You need to complete your claim in full before you can get a payment. You need to submit all supporting documents before we can start to process your claim. You can submit them either:

    • by posting them to:
      Department of Human Services
      Rural and Climate Change Services
      Reply Paid 7816
      CANBERRA BC ACT 2610
    • in person, at a service centre.

    If you need help to submit your claim you can contact a Rural Financial Counsellor on 1800 686 175. Read more about the Rural Financial Counselling Service on the Department of Agriculture and Water Resources website.

  4.  

    4. Track your claim

    After you submit your claim online, you’ll get a receipt telling you:

    • your claim was submitted
    • the ID number of your claim
    • an estimated completion date
    • a link to track its progress.

    You can track the progress of your claim online. Sign in to myGov and go to Centrelink, or use the Express Plus Centrelink mobile app.

    We’ll also let you know the result of your claim. We'll send a letter to either your:

    If you don't get electronic letters, we'll send you a letter in the mail.

    If we need more details we’ll ask you for them.

    If you think we’ve made a mistake you can ask us to review our decision.

Page last updated: 4 December 2018