You can contact our Grandparent Advisers to book appointments and more.
Call our Grandparent Adviser Line on Freecall™ 1800 245 965. This is free if you call from your home phone.
If you’re deaf or hearing or speech impaired, you can contact us through a TTY phone.
When your circumstances change
It’s important to tell us if your circumstances change.
For example, you need to let us know if there are changes to:
- care arrangements
- your personal and contact details.
Read more about the changes you should tell us about.