A way to help you manage your money to meet essential household needs and expenses.
You need to know
How it works
Income Management helps you manage your payments for essentials like food, rent and bills.
Referral by child protection authority
Your payments can be income managed if your local child protection authority refers you.
Referral by the Family Responsibilities Commission
Your payments can be income managed if the Family Responsibilities Commission (FRC) in Queensland refers you.
Supporting People at Risk
Your payments can be income managed if an approved organisation refers you.
Vulnerable Welfare Payment Recipients
Your payments can be income managed if a social worker refers you or you’re a vulnerable young person.
Youth and long term payment recipients
Your payments may be income managed because you live in the Northern Territory and have been receiving a specific payment.
Voluntary Income Management
You can volunteer for Income Management if you need help with managing your payments.
Help to budget
If you want help to manage your money, we can refer you to a financial management program.
New South Wales
Not everyone’s payment is income managed in New South Wales.
Not everyone’s payment is income managed in the Northern Territory.
Not everyone’s payment is income managed in Queensland.
Not everyone’s payment is income managed in South Australia.
Not everyone’s payment is income managed in Victoria.
Not everyone’s payment is income managed in Western Australia.
Managing your payment
Access your income managed money
You can access your income managed money in many ways.
Access your money while travelling
You can use your BasicsCard to access your income managed money when you travel.
Self service for Income Management and BasicsCard
Self service is a fast and easy way to manage your money.
Payment and Service Finder
Find, estimate and compare payments and services you may be eligible for. You can also work out what a change in circumstance might mean for the payments and services you currently receive from us.
Manage your money
We’ve got advice and tools to help you with budgeting, borrowing and credit, and managing debt.
Read about how to manage your money