Income Management

Voluntary Income Management


We have information in different languages about Voluntary Income Management

Income Management - Voluntary

Call our Multilingual Phone Service to speak with us in your language about your Centrelink payments and services.

You can volunteer for Income Management if you need help with managing your payments.

If you choose to have your payments income managed, you have to stay on Income Management for a minimum of 13 weeks. After that, you can stop Income Management at any time. You can do this using your online account or you can contact us.

If you want to volunteer for Income Management, contact the Income Management line.

What happens to your money

We’ll manage:

  • 50% of your payments, and
  • 100% of any advance and lump sum payments

The rest of your payments will be paid as usual.

Reviews and appeals

You have the right to appeal any decision we make. Read about reviews and appeals.

This information was printed Thursday 23 May 2019 from It may not include all of the relevant information on this topic. Please consider any relevant site notices at when using this material.

Page last updated: 23 April 2019