Mobile Service Centres

Our staff travel in Mobile Services Centres to rural and regional areas to help people with our services and payments.

How we can help

We offer a wide range of services to meet the changing needs of rural and regional communities. We can help you with:

  • new claims for most Centrelink payments
  • updating your information in our records
  • confirming documents and supporting information, such as certifying copies of birth certificates

We can also give you information about:

  • how financial matters may impact your payments
  • payment and service options to suit your needs
  • child support payment and service options
  • rural payment entitlements for eligible farmers
  • Medicare transactions
  • Medicare registrations
  • social work support and referrals
  • access to Self Service Terminals
  • help with using online accounts and Express Plus mobile apps
  • free hearing health checks

Who we help

We give information, assistance and support to rural and regional residents, including:

  • older Australians
  • families
  • students
  • job seekers
  • people with disability
  • carers
  • farmers
  • self employed people

We can help with emergency on the ground support for Australian Government disaster recovery efforts.

Our mobile service centres have information about Department of Veterans’ Affairs programs and support services for veterans and their families. Read more about the Client Service Pilots on the Department of Veterans’ Affairs website.

When and where to find us

Our Mobile Service Centres - Desert Rose and Golden Wattle, travel throughout rural and regional Australia.

New South Wales

Where and when Golden Wattle is visiting:

Where When
Woodenbong, in front of Woodenbong Hall, Unumgar Street 12 June, 10:30 am to 3:30 pm
Baryulgil, opposite Barnook and District Community Centre, Clarence Way 13 June, 10:00 am to 2:30 pm
Cabbage Tree Island, near the Jali Health Post, Cabbage Tree Road 14 June, 9 am to 2 pm
Uralla, Visitor Information Centre car park, Bridge Street 19 June, 9 am to 4 pm
Walcha, opposite McHattan Park, Fitzroy Street 20 June, 9:00 am to 3:30 pm
Guyra, near Rotary Park, New England Highway 21 June, 9 am to 4 pm
Bundarra, near the General Store, Bendemeer Street 22 June, 9 am to 3 pm
Ashford, near the Ashford Service Station, Albury Street 25 June, 9 am to 4 pm
Tingha, adjacent to the Town Hall, Ruby Street 26 June, 9:30 am to 4:00 pm
Warialda, Council Chambers car park, Stephen Street 27 June, 9:30 am to 4:00 pm
Bingara, near the Roxy Theatre, Cunningham Street 28 June, 9 am to 2 pm

Queensland

Where and when Golden Wattle is visiting:

Where When
Kumbia, opposite the Police Station, Bell Street 25 May, 9:00 am to 3:30 pm
Miles, adjacent to BP Miles, Dawson Street 28 May, 10 am to 4 pm
Taroom, near the Shire Office, Yaldwyn Street 29 May, 10 am to 3 pm
Chinchilla, Cultural Centre car park, Middle Street 30 May, 9 am to 4 pm
Tara, opposite the Commercial Hotel, Day Street 31 May, 9 am to 3 pm
Kalbar, near the Salvation Army Hall, George Street 5 June, 10:30 am to 4:00 pm
Rathdowney, near Collins Park, Collins Street 6 June, 9 am to 11 am
Kooralbyn, opposite the Shopping Hub, Salisbury Avenue 6 June, 1 pm to 3 pm
Inglewood, in front of the Lions Park, Cunningham Highway 7 June, 10 am to 4 pm
Texas, near Memorial Hall, High Street 8 June, 9:30 am to 3:30 pm

South Australia

Where and when Desert Rose is visiting:

Where When
Naracoorte, MacIntosh Square, Jones Street 29 May, 9:00 am to 3:30 pm
Keith, near Don Moseley Park, Heritage Street 30 May, 9 am to 3 pm
Mannum, Mannum Leisure Centre car park, Adelaide Road 31 May, 9 am to 3 pm
Yankalilla, near Foodland, Main South Road 1 June, 9:30 am to 4:00 pm
Penneshaw, near IGA Supermarket, Middle Terrace 4 June, 11 am to 4 pm
Parndana, near IGA Supermarket, Cook Street 5 June, 9:00 am to 11:30 am
Kingscote, Kangaroo Island Community Centre car park, Telegraph Road 5 June, 1 pm to 4 pm
Kingscote, Kangaroo Island Community Centre car park, Telegraph Road 6 June, 9 am to 4 pm
American River, near the Post Office, Buick Drive 7 June, 9 am to 4 pm
Clare, opposite Cheap as Chips, Old North Road 13 June, 10 am to 4 pm
Jamestown, in front of the Town Hall, Ayr Street 14 June, 9 am to 4 pm
Peterborough, near the Rotunda, Don Ferguson Road 15 June, 9:00 am to 3:30 pm
Andamooka, in front of the Town Management Committee Office, School Road 18 June, 11:30 am to 4:00 pm
Roxby Downs, Community Club car park, off Burgoyne Street 19 June, 9 am to 2 pm
Wudinna, adjacent to the Memorial Hall, Ballantyne Street 20 June, 11:00 am to 4:30 pm
Streaky Bay, Post Office car park, Bay Road 21 June, 10:00 am to 3:30 pm

Page last updated: 24 May 2018