Mobile Service Centres

Our staff travel in Mobile Services Centres to rural and regional areas to help people with our services and payments.

How we can help

We offer a wide range of services to meet the changing needs of rural and regional communities. We can help you with:

  • new claims for most Centrelink payments
  • updating your information in our records
  • confirming documents and supporting information, such as certifying copies of birth certificates

We can also give you information about:

  • how financial matters may impact your payments
  • payment and service options to suit your needs
  • child support payment and service options
  • rural payment entitlements for eligible farmers
  • Medicare transactions
  • Medicare registrations
  • social work support and referrals
  • access to Self Service Terminals
  • help with using online accounts and Express Plus mobile apps
  • free hearing health checks for people 16 and over

Who we help

We give information, assistance and support to rural and regional residents, including:

  • older Australians
  • families
  • students
  • job seekers
  • people with disability
  • carers
  • farmers
  • self employed people

We can help with emergency on the ground support for Australian Government disaster recovery efforts.

Our mobile service centres have information about Department of Veterans’ Affairs programs and support services for veterans and their families. Read more about the Client Service Pilots on the Department of Veterans’ Affairs website.

When and where to find us

Our Mobile Service Centres - Desert Rose and Golden Wattle, travel throughout rural and regional Australia.

New South Wales

Where and when Golden Wattle is visiting:

Where When
Nundle, near Captain Cook Park, Jenkins Street 17 August, 9:30 am to 3:00 pm
Tenterfield, Foodworks car park, High Street 20 August, 11 am to 4 pm

Queensland

Where and when Golden Wattle is visiting:

Where When
Killarnery, near Canning Park, Willow Street 21 August, 10:30 am to 3:30 pm
Brookstead, near the Post Office, Ware Street 22 August, 9 am to 11 am
Cecil Plains, near the Library, Taylor Street 22 August, 1 pm to 4 pm
Bell, opposite the Bellview Hotel, Dennis Street 23 August, 9:30 am to 3:00 pm
Yarraman, near Memorial Park, Toomey Street 28 August, 10:30 am to 4:00 pm
Murgon, near the Visitor Information Centre, Bunya Highway 29 August, 9 am to 3 pm
Eidsvold, near Apex Park, Moreton Street 30 August, 9:00 am to 2:30 pm
Cooloola Cove, Cooloola Cove Shopping Complex car park, Queen Elizabeth Drive 31 August, 9:30 am to 4:00 pm
Cooyar, opposite the Cooyar Hotel, McDougall Street 3 September, 11:00 am to 3:30 pm
Grantham, near Bugler Park, Anzac Avenue 4 September, 9 am to 4 pm
Plainland, Plainland Plaza car park, Gehrke Road 5 September, 9:00 am to 3:30 pm
Canungra, opposite the Library, Kidston Street 6 September, 9 am to 3 pm

Western Australia

Where and when Desert Rose is visiting:

Where When
Gingin, near Granville Park, Weld Street 21 August, 10 am to 4 pm
Lancelin, at the rear of Lancelin Plaza, Atkinson Way 22 August, 9:00 am to 3:30 pm
Moora, Swimming Pool car park, Roberts Street 23 August, 9:00 am to 3:30 pm
Jurien Bay, in front of the Civic Centre, Bashford Street 24 August, 9 am to 4 pm
Three Springs, opposite the Shire Office, Railway Road 27 August, 10:30 am to 4:00 pm
Perenjori, opposite the Community Resource Centre, Fowler Street 28 August, 9:30 am to 3:30 pm
Kalannie, next to the Community Resource Centre, Roche Street 29 August, 9:30 am to 4:00 pm
Beacon, Beacon Co-op car park, Lucas Street 30 August, 10:30 am to 3:00 pm
Wongan Hills, near the Community Resource Centre, Wongan Road 31 August, 9:00 am to 3:30 pm
Kellerberrin, opposite the Community Resource Centre, Massingham Street 3 September, 10 am to 4 pm
Merredin, opposite the Community Resource Centre, Barrack Street 4 September, 9:00 am to 3:30 pm

Page last updated: 17 August 2018