Mobile Service Centres

Our staff travel in Mobile Services Centres to rural and regional areas to help people with our services and payments.

How we can help

We offer a wide range of services to meet the changing needs of rural and regional communities. We can help you with:

  • new claims for most Centrelink payments
  • updating your information in our records
  • confirming documents and supporting information, such as certifying copies of birth certificates
  • information about:
  • how financial matters may impact your payments
  • payment and service options to suit your needs
  • child support payment and service options
  • rural payment entitlements for eligible farmers
  • Medicare transactions
  • Medicare registrations
  • social work support and referrals
  • access to Self Service Terminals
  • help with using online accounts and Express Plus mobile apps
  • free hearing health checks

Who we help

We give information, assistance and support to rural and regional residents, including:

  • older Australians
  • families
  • students
  • job seekers
  • people with disability
  • carers
  • farmers
  • self employed people

We can help with emergency on the ground support for Australian Government disaster recovery efforts.

When and where to find us

Our Mobile Service Centres - Desert Rose and Golden Wattle, travel throughout rural and regional Australia.

New South Wales

Where and when Golden Wattle is visiting:

Where When
Tarcutta, near Tarcutta Rural Supplies, Sydney Street 16 January, 10:30 am to 3:00 pm
Gunning, opposite the Post Office, Yass Street 17 January, 9:30 am to 4:00 pm
Crookwell, near the old Visitor Information Centre, Spring Street 18 January, 9:30 am to 3:30 pm
Boorowa, near Boorowa Court House, Marsden Street 19 January, 9:30 am to 4:00 pm
Harden, near the Carrington Hotel, Station Street 22 January, 9 am to 4 pm
Bribbaree AM, opposite the Railway Hotel, Weedallion St 23 January, 9 am to 11 am
Quandialla PM, opposite the Post Office, Second Street 23 January, 1:00 pm to 3:30 pm
Gooloogong AM, opposite Gooloogong News & Fuel Supplies, King Street 24 January, 9 am to 11 am
Greenethorpe PM, near the Memorial Hall, Main Road 24 January, 1:30 pm to 4:00 pm
Grenfell, opposite the Library, Main Street 25 January, 9:30 am to 2:00 pm
Kandos, near Rotunda Park, Angus Avenue 29 January, 10:00 am to 3:30 pm
Coolah, in front of the Council Chambers, Binnia Street 30 January, 9:30 am to 3:30 pm
Pilliga, near the Community Link Centre, Dangar Street 31 January, 10 am to 3 pm
Mungindi, in front of the Rural Transaction Centre, St George Street 1 February, 10:00 am to 2:30 pm


Where and when Desert Rose is visiting:

Where When
Orbost, near the Tennis Courts, Salisbury Street 16 January, 9 am to 4 pm
Lakes Entrance, opposite Lakes Toys, The Esplanade 17 January, 9:00 am to 3:30 pm
Yarram, near Memorial Park, Commercial Road 18 January, 9:30 am to 4:00 pm
Foster, adjacent to Foster Community House, Station Road 19 January, 9 am to 4 pm
Heyfield, opposite the Library, MacFarlane Street 22 January, 9:30 am to 4:00 pm
Briagolong, near Briagolong Community House, Avon Street 23 January, 9:00 am to 2:30 pm
Omeo, in front of the Courthouse, Day Avenue 24 January, 9 am to 3 pm
Mount Beauty, Neighbourhood Centre car park, Tennis Court Avenue 30 January, 10 am to 4 pm
Bright, Senior Citizen Centre car park, Cobden Street 31 January, 9:30 am to 4:00 pm
Beechworth, in front of the Library, Ford Street 1 February, 9:30 am to 4:00 pm
Mansfield, near the Courthouse, Highett Street 2 February, 9:30 am to 3:30 pm
Euroa, near IGA Supermarket, Brock Street 5 February, 9 am to 4 pm
Yea, near the Swimming Pool, High Street 6 February, 9:30 am to 4:00 pm
Wallan, Multi-Purpose Centre car park, Bentinck Street 7 February, 9 am to 4 pm
Whittlesea, opposite Whittlesea Secondary College, Forest Street 8 February, 9 am to 2 pm


Where and when Golden Wattle is visiting:

Where When
Hebel, near Hebel Library, William Street 6 February, 12 pm to 4 pm
Dirranbandi, adjacent to Railway Park, Railway Street    7 February, 9:00 am to 3:30 pm
Surat, in front of the Lions Park, Burrowes Street 8 February, 10:00 am to 3:30 pm
St George, near the Council Chambers, Grey Street 9 February, 9 am to 4 pm
Thargomindah, rear of the Visitor Information Centre, Dowling Street 13 February, 9 am to 3 pm
Cunnamulla, Bob Poncho Park, Jane Street 14 February, 9 am to 3 pm
Quilpie, in front of the Council Office, Brolga Street 15 February, 11 am to 3 pm


Where and when Desert Rose is visiting:

Where When
Railton, Railton RSL car park, Foster Street 13 February, 10 am to 4 pm 
Deloraine, Woolworths car park, Off Emu Bay Road 14 February, 9 am to 4 pm
Cressy, adjacent to the Big Trout park, Church Street 15 February, 9 am to 4 pm
Beaconsfield, Community Hall car park, Weld Street 15 February, 9:30 am to 4:00 pm
Pipers River, near Pipers River General Store, Flinders Highway 19 February, 9:30 am to 4:00 pm
Bridport, Tourist Information Centre car park, Main Street 20 February, 9 am to 4 pm
Derby AM, Derby Park car park, Main Street 21 February, 9 am to 12 pm
Branxholm PM, opposite IGA Supermarket, Scott Street 21 February, 1:30 pm to 4:00 pm
Scottsdale, behind Rose’s Newsagency, Alfred Street 22 February, 9 am to 3 pm

Page last updated: 16 January 2018