Mobile Service Centres

Our staff travel in Mobile Services Centres to rural and regional areas to help people with our services and payments.

How we can help

We offer a wide range of services to meet the changing needs of rural and regional communities. We can help you with:

  • new claims for most Centrelink payments
  • updating your information in our records
  • confirming documents and supporting information, such as certifying copies of birth certificates

We can also give you information about:

  • how financial matters may impact your payments
  • payment and service options to suit your needs
  • child support payment and service options
  • rural payment entitlements for eligible farmers
  • Medicare transactions
  • Medicare registrations
  • social work support and referrals
  • access to Self Service Terminals
  • help with using online accounts and Express Plus mobile apps
  • free hearing health checks

Who we help

We give information, assistance and support to rural and regional residents, including:

  • older Australians
  • families
  • students
  • job seekers
  • people with disability
  • carers
  • farmers
  • self employed people

We can help with emergency on the ground support for Australian Government disaster recovery efforts.

Our mobile service centres have information about Department of Veterans’ Affairs programs and support services for veterans and their families. Read more about the Client Service Pilots on the Department of Veterans’ Affairs website.

When and where to find us

Our Mobile Service Centres - Desert Rose and Golden Wattle, travel throughout rural and regional Australia.

New South Wales

Where and when Golden Wattle is visiting:

Where When
Uralla, Visitor Information Centre car park, Bridge Street 19 June, 9 am to 4 pm
Walcha, opposite McHattan Park, Fitzroy Street 20 June, 9:00 am to 3:30 pm
Guyra, near Rotary Park, New England Highway 21 June, 9 am to 4 pm
Bundarra, near the General Store, Bendemeer Street 22 June, 9 am to 3 pm
Ashford, near the Ashford Service Station, Albury Street 25 June, 9 am to 4 pm
Tingha, adjacent to the Town Hall, Ruby Street 26 June, 9:30 am to 4:00 pm
Warialda, Council Chambers car park, Stephen Street 27 June, 9:30 am to 4:00 pm
Bingara, near the Roxy Theatre, Cunningham Street 28 June, 9 am to 2 pm
Wee Waa, near Wee Waa Library, George Street 3 July, 10:30 am to 3:00 pm
Goodooga, near the Post Office, Brenda Street 4 July, 10:30 am to 4:00 pm
Collarenebri, Lions Park, corner Wilson and Walgett Streets 5 July, 10:00 am to 2:30 pm
Enngonia, in front of the CWA Hall, Mitchell Highway 6 July, 11:00 am to 3:30 pm
Brewarrina, Visitor Information Centre car park, Bathurst Street 9 July, 10 am to 2 pm
Trangie, adjacent to the Caltex Service Station, Mitchell Highway 10 July, 9:30 am to 4:00 pm
Narromine, in front of the Men’s Shed, Dandaloo Street 11 July, 9:00 am to 3:30 pm
Wellington, Library Car Park, Corner Percy and Maughan Streets 12 July, 9:00 am to 2:30 pm

South Australia

Where and when Desert Rose is visiting:

Where When
Andamooka, in front of the Town Management Committee Office, School Road 18 June, 11:30 am to 4:00 pm
Roxby Downs, Community Club car park, off Burgoyne Street 19 June, 9 am to 2 pm
Wudinna, adjacent to the Memorial Hall, Ballantyne Street 20 June, 11:00 am to 4:30 pm
Streaky Bay, Post Office car park, Bay Road 21 June, 10:00 am to 3:30 pm

Western Australia

Where and when Desert Rose is visiting:

Where When
Gnowangerup, adjacent to the Shire Office, Yougenup Road 26 June, 10 am to 3 pm
Lake Grace, near the Shed, Stubbs Street 27 June, 9 am to 3 pm
Katanning, opposite the Council Chambers, Austral Terrace 28 June, 9 am to 4 pm
Tambellup, opposite the Post Office, Norrish Street 29 June, 9:30 am to 3:30 pm
Pemberton, opposite the Pemberton Hotel, Brockman Street 2 July, 11 am to 4 pm
Northcliffe, Visitor Information Centre car park, Muirillup Road 3 July, 9:30 am to 4:00 pm
Walpole, near the Post Office, Nockolds Street 4 July, 10 am to 4 pm
Denmark, Community Resource Centre car park, North Street 5 July, 9:30 am to 3:00 pm
Mount Barker, Community Resource Centre car park, Lowood Road 10 July, 9:30 am to 3:00 pm
Manjimup, Manjimup Resource Centre car park, Rose Street 11 July, 9 am to 4 pm
Bridgetown, Railway Station car park, Spencer Street 12 July, 9 am to 4 pm
Nannup, Opposite the Shire Office, Adam Street 13 July, 9:30 am to 3:30 pm
Capel, Near Capel Park, Capel Drive 16 July, 9 am to 4 pm
Donnybrook, Near the Community Resource Centre, South Western Highway 17 July, 9 am to 4 pm
Boyup Brook, In front of the Shire Administration Building, Abel Street 18 July, 9:30 am to 4:00 pm
Collie, PCYC car park, Forrest Street 19 July, 9 am to 3 pm

Page last updated: 18 June 2018