Mobility Allowance

A regular payment to help with essential travel costs if you have a medical condition that means you can’t use public transport.

Eligibility basics

  • you are 16 years of age or older
  • you can’t use public transport without a lot of help
  • you have a disability, illness, or injury
  • you need to travel for study, training, work or to look for work

Eligibility & payment rates

Who can get it

You can get Mobility Allowance if you:

  • are 16 years or older
  • meet residence rules
  • need help using public transport because of disability, illness or injury
  • have a medical report from your doctor confirming you can’t use public transport
  • travel to and from home for paid work, voluntary work, study or training, or to look for work
  • are eligible for the standard or higher payment rate

You can also get the allowance if:

  • you have a GST exemption on a car
  • there isn’t public transport where you live

You can’t get the allowance if you:

How much you get

There are 2 different payment rates:

  • the standard rate of $94.10 a fortnight, or
  • a higher rate of $131.60 a fortnight

Standard rate

There are 2 main ways to get the standard rate of payment.

You’ll get $94.10 a fortnight by doing one or a combination of the following, for at least 32 hours every 4 weeks on a continuing basis:

  • paid work
  • volunteer
  • self-employment
  • vocational training
  • independent living
  • life skills training

You’ll get $94.10 a fortnight if you:

Higher rate

You’ll get $131.60 a fortnight if you work for at least 15 hours a week on or above the relevant minimum wage and get:

You’ll get $131.60 a fortnight if you:

  • seek work for 15 hours or more a week through an Employment Services Provider, including:
  • work for 15 hours or more a week in the open labour market on productivity based wages under the Supported Wage System
    • this doesn’t include work through supported employment like Australian Disability Enterprises

We may pay you for an extra 12 weeks if your:

  • work, self-employment, study or training stops, or
  • agreement to look for work with your provider stops

Residence rules

On the day you claim Mobility Allowance, you must:

To keep getting Mobility Allowance

You must continue to be an Australian resident for as long as you get this payment.

What may be different

Newly arrived residents have a 104 week waiting period, with some exemptions.


Check if you’re eligible before you start your claim.


  • find out what you need before you start to fill in your claim form
  • submit the form and other documents we ask for
  • wait for us to assess your claim and let you know the results


Managing your payment

Change of circumstances

We need to know about changes that could reduce your payment. You must tell us if:

  • your personal circumstances change
  • you change address
  • you start or finish work, study or training
  • your work, study or training load changes, or
  • you stop looking for work with your Employment Services Provider

You have 14 days to tell us about the changes. If you don’t do this, we may pay you too much and you’ll probably have to pay the money back.

If you deliberately don’t tell us about changes, we could charge you with fraud. We may impose a recovery fee if you give us incorrect information about your employment income.

Advance payment

You may get part of your income support early. This is an advance. You pay it back out of your normal payments from us.

Read more about advance payment

Someone to deal with us on your behalf

If you want someone else to handle your Centrelink, Child Support or Medicare Business, you can authorise them to deal with us on your behalf.

Read more about someone to deal with us on your behalf.

While travelling outside Australia

To get your payment while outside Australia you must continue to meet the qualification rules for Mobility Allowance.

Read more about Mobility Allowance while travelling outside Australia


Payment Finder

Select the options that describe your circumstances then explore a suggested list of possible Centrelink and Medicare payments and services online.

Start using Payment Finder

Service Finder

Select your state and topics of interest to find links to government and community organisation support.

Start using Service Finder

Manage your money

Getting control of your money can be hard, but we’ve got some great advice and tools to help. Read more about budgeting, borrowing and credit, and managing debt, to help manage your money.

Regular deductions using Centrepay

You can use our free and voluntary service to pay bills as regular deductions from your Centrelink payments.

Read more about regular deductions using Centrepay

Page last updated: 11 September 2017