Mobility Allowance

Advance payment

You may get part of your income support payment or Family Tax Benefit (Part A) early. This is an advance payment. You pay it back later out of your payments from us.

Who can apply

You can apply for an advance after at least 3 months getting 1 of these payments:

You can apply for an advance at any time if you're getting 1 of these payments:

When you aren't eligible

You can't get an advance if you already had one in the past 12 months while getting 1 of these payments:

You’re also not eligible for an advance if you:

  • are repaying one you got more than 12 months ago
  • owe a debt to the Australian Government
  • can't afford to repay it within 6 months
  • are outside Australia.

If you get Mobility Allowance

You can't get an advance if you get Mobility Allowance and you either:

  • plan to leave Australia for more than 6 weeks in the next 6 months
  • plan to stop your current work or training for at least the next 6 months
  • get money from the National Disability Insurance Scheme - this doesn’t include My Way in Western Australia.

What you can get

There’s a limit on how much money we can advance you. The amount depends on what kind of payment you get.

Family Tax Benefit (FTB) Part A

If you get FTB Part A you can get 1 regular advance at a time. You can also ask for a one off advance at any time. But your advances can’t go over a total of $1,110.69.

For a regular advance, the amount you can get is 3.75% of the standard rate for 1 child under 13. We pay it to you every 26 weeks. We do this as long as you’re still eligible or until you ask us to stop.

For a one off advance the highest amount you can get is 7.5% of your annual rate. This includes add ons but not Family Tax Benefit Part A Supplement.

The highest advance you can get depends if it’s a one off advance or a regular advance.

You're a blended family

If you’re a blended family the highest and lowest amounts you can get depend on your blended family percentage.

You’re still paying back another advance

If you’ve already got an advance from us that you’re still paying back, there’s a limit. It’s the most you would be eligible for minus the FTB advances you haven’t fully repaid.

Age Pension, Disability Support Pension, Carer Payment, Widow B Pension or Wife Pension

In any 6 months or 13 fortnights you can only get either:

  • 1 advance at the highest amount
  • up to 2 advances of smaller amounts
  • 3 advances at the lowest amount.

You can ask to have the amount paid all at once or in 2 instalments.

The lowest and highest amounts change along with pension amounts each March and September. 

Your situation Lowest amount Highest amount
You’re single $437.70 $1,313.10
You’re part of a couple $329.90 $989.70

You’re getting a part rate of your payment or you’re under 21 and get Disability Support Pension

We’ll work out how much advance we can give you using the pension amount you get.

ABSTUDY, Austudy, Newstart Allowance, Parenting Payment partnered, Widow Allowance or Youth Allowance for job seekers and students

The lowest advance you can get is $250. The highest advance you can get is $500.

We can pay this either:

  • all at once
  • in 2 instalments.

Farm Household Allowance

The lowest advance you can get is $250. The highest advance you can get is $500.

We can pay the advance all at once.

Special Employment Advance

The lowest advance you can get is $50. The highest advance you can get is $500.

You may get a Special Employment Advance if you get 1 of these payments:

You can apply for this advance if either you:

  • you get a job for at least 6 weeks and your income support will reduce by at least 50%
  • you get a job and don't have enough money to pay for something you need to start it
  • you or your partner's work reduced your income support by at least 50% and you haven’t got your pay yet.

Mobility Allowance Advance

You can get 1 advance in 12 months.

The amount of the advance payment is equal to 13 payments of Mobility Allowance.

If you get an advance payment, your Mobility Allowance will stop. It will start again when the advance period has finished.  This can be up to 6 months. We may restart your normal payments earlier if you start being eligible for a higher rate.

You can’t increase or decrease your repayment amounts.

How to apply

The quickest way to apply online or with the Express Plus Centrelink mobile app.

  1. Visiting a service centre
     

    1. Get ready to apply

    To apply online, you need a myGov account linked to Centrelink. If you don’t have a myGov account or a Centrelink online account you’ll need to set them up.

    You can also apply using your Express Plus mobile app on your mobile phone.

    When you apply you must tell us your income and expenses. We need these to check if you can repay us.

    Watch the video about how to apply for an advance payment.

    If you can't apply online or with your Express Plus app either:

    If you get Farm Household Allowance

    If you want an advance and get Farm Household Allowance you need to either:

    If you want to claim Special Employment Advance

    If you want to get a Special Employment Advance you need to submit a different form. Complete a Claim for Special Employment Advance form and submit it. The details are on the form.

  2. Claim online
     

    2. Make your application

    1. Sign in to myGov and go to Centrelink.
    2. Select Apply for Advance
    3. We’ll tell you if you’re eligible to apply or not. If you’re eligible select Get Started.
    4. Follow the steps to apply. Each screen has information to help you complete the application.
    5. Submit your application.

    When you're ready:

    Sign in to myGov

  3.  

    3. Once you have submitted your application

    After you submit your application online, you’ll get a receipt telling you if it was successful.

    We’ll also give you a summary of your advance payment details.

    If you think we’ve made a mistake you can ask us to review our decision.

Check other things online

You can use your Centrelink online account or Express Plus Centrelink app to check:

  • when you can next apply for an advance
  • how much you owe
  • how much your repayments are.

If you get Family Tax Benefit Part A you can also manage your regular advance online or through the app.

How to pay the money back

Every fortnight you pay back part of your advance. This starts on the next date we pay you after you get the advance.

We take the repayments out of the amount we would normally pay you. You don’t need to do anything to set this up.

Repayment amount

The amount you repay each fortnight will be the advance amount divided by 13. This is because you will repay the advance over 13 fortnights.

If you want to increase your repayments, you can do this online or call us on your regular payment line. If you get Mobility Allowance, you can’t make changes to your repayment amount.

If you're already repaying an advance

If you get FTB or a pension payment, you may be able to have multiple advances. If you do, we’ll take out more each fortnight to pay for all of the advances.

If you stop getting a payment from us

You still need to repay the money you owe us. We’ll tell you how to do this.

If you can't pay

If you're having trouble repaying an advance, call us on your regular payment line. Ask us about what help you can get.

This information was printed Thursday 23 May 2019 from https://www.humanservices.gov.au/individuals/services/centrelink/mobility-allowance/how-manage-your-payment/advance-payment It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.humanservices.gov.au/individuals/site-notices when using this material.

Page last updated: 20 March 2019