As part of your Newstart online claim you’ll book a phone appointment with us.
You need to make sure you answer this call, so please check the date and time. The call will come from a private number.
During the call we’ll explain some of the things you’ll need to do. This could be:
- booking an appointment with an employment services provider, such as jobactive - read more about jobactive on the Department of Employment, Skills, Small and Family Business website
- agreeing to continue looking for work
- submitting any additional documents
- getting an assessment of your circumstances and medical conditions
Page last updated: 2 July 2019