Newstart Allowance

Phone appointment

As part of your Newstart online claim you’ll book a phone appointment with us.

You need to make sure you answer this call, so please check the date and time. The call will come from a private number.

During the call we’ll explain some of the things you’ll need to do. This could be:

  • booking an appointment with an employment services provider, such as jobactive - read more about jobactive on the Department of Jobs and Small Business website
  • agreeing to continue looking for work
  • submitting any additional documents
  • getting an assessment of your circumstances and medical conditions
This information was printed Thursday 23 May 2019 from https://www.humanservices.gov.au/individuals/services/centrelink/newstart-allowance/how-claim/phone-appointment It may not include all of the relevant information on this topic. Please consider any relevant site notices at https://www.humanservices.gov.au/individuals/site-notices when using this material.

Page last updated: 12 May 2018