Parental Leave Pay

How to claim Parental Leave Pay

There are 6 steps to claim Parental Leave Pay. Before you start, check you can receive it and when to claim.

The earlier you submit your documents the faster we can assess your claim. The best time to apply is before your new child is born or adopted.

You can apply from 3 months before the date of birth or adoption. You need to apply before your baby turns 1.

To receive the maximum 18 weeks of Parental Leave Pay, you need to apply within 34 weeks of your child’s birth or adoption.

You can’t be paid before your child is born. Payment will start after you apply and provide all documents, including your baby’s proof of birth.

If your employer will provide your Parental Leave Pay, payment will start after we’ve provided funds to them.

It’s easiest to apply online. If you can’t, for example you don’t have access to the internet, you can visit a service centre.

Steps to claim Parental Leave Pay

  1.  

    1. Talk to your employer

    We recommend you talk to your employer at least 10 weeks before your child's due date or date of adoption. You should arrange your leave and discuss your intention to claim Parental Leave Pay.

    Your employer needs to register with us and read the Parental Leave Pay information for employers.

    Read more about when to claim Parental Leave Pay.

  2. Visiting a service centre
     

    2. Create accounts and link them

    If you haven’t claimed before, you need to create a Centrelink online account by bringing 3 documents to prove your identity to a service centre.

    You'll need to link this account to your myGov account.

    If you already have a Centrelink online account linked to myGov, you can start your claim.

  3. Gather Documents
     

    3. Prepare your claim

    You’ll need some information to prove you should receive Parental Leave Pay. Read more about the information you’ll need to provide to claim Parental Leave Pay.

  4. Claim online
     

    4. Submit your claim

    Sign into myGov and go to your Centrelink online account to start your claim.Once you are signed in, select:

    1. Make a claim on your Centrelink online account homepage.
    2. Get started from the Families category.
    3. Apply for Family Assistance (including Paid Parental Leave).

    For help with your claim call us or visit a service centre.

  5.  

    5. Give us your supporting documents

    We’ll tell you what supporting documents you need to provide to complete your claim.

    If you claimed before your child’s birth or adoption, you’ll need to submit proof of birth or adoption once your child comes into your care.

    If you claimed after your child’s born or adopted, you can submit proof of birth or adoption as part of your claim.

    Read more about when to claim.

    You can upload documents with your Centrelink online account through myGov or the Express Plus Centrelink mobile app.

  6.  

    6. Check your myGov inbox

    We’ll let you know the result of your claim through your myGov Inbox.

    Remember, if you claimed before your child was born or adopted, you need to submit proof of birth before we can finalise your claim.

    Your claim could take longer to process if:

    • your employer takes longer to register with us, or
    • there’s information missing from your claim

Checking on your claim

The best way is to check your myGov inbox for updates. We’ll contact you here if we need more details for your claim.

If you haven’t heard from us, you should check you have given us all documents before contacting us. If you’ve submitted your claim and all requested documents, you can call the Families line

If you think we’ve made a mistake you can ask us to review our decision.

Page last updated: 12 May 2018