How to claim
Complete the following steps to claim Parenting Payment. Before you start, check if you can get it.
Steps to claim Parenting Payment
1. Get ready to claim
The easiest way to claim is online. You can’t submit a claim for Parenting Payment before the birth of your child. Read more about when to claim.
To claim online, you need a myGov account linked to Centrelink. If you don’t have a myGov account or a Centrelink online account you’ll need to set them up.You may need to confirm your identity with us before you start your claim. If you have a partner, they may also need to confirm their identity.
If you can’t claim online you can do 1 of these instead:
2. Get your documents ready to claim
You’ll need to get some supporting documents ready to help answer some of the questions in the claim.
3. Make your claim
- Sign in to myGov and go to Centrelink.
- Select Payments and Claims from the menu, then Claims, then Make a claim.
- Under Families, select Get started then Apply for Parenting Payment.
- Answer all the questions. Each screen has information to help you complete the claim. This includes how to submit your supporting documents.
- You may need to complete the Verification of Relationship Status form or the Partner Details – Parenting Payment Partnered form. Your claim will tell you if you do.
- Submit your claim.
When you're ready:
4. Track your claim
After you submit your claim online, you’ll get a receipt telling you:
- your claim was submitted
- the ID number of your claim
- the date we estimate your claim will be complete
- a link to track its progress.
We’ll also let you know the result of your claim. We'll send a letter to either your:
If you don't get electronic letters, we'll send you a letter in the mail.
If we need more details we’ll ask you for them.
If you think we’ve made a mistake you can ask us to review our decision.
You can’t submit a claim for Parenting Payment before the birth of a child.
To do your business with us, create a myGov account and link to Centrelink.
Confirm your identity when you claim a payment or service.
When you claim, we’ll ask you for some documents to support your claim for a payment or service.
Page last updated: 30 July 2019