Pensioner Concession Card
A concession card to get cheaper and some discounts if you get certain payments from us.
- you get a payment from us that has this card as an add on
1. Eligibility Pensioner Concession Card
Who can get a Pensioner Concession Card
You can get a Pensioner Concession Card if you get certain payments from us.
You can get a card if you get:
- Age Pension
- Bereavement Allowance
- Carer Payment
- Disability Support Pension
- Newstart Allowance or Youth Allowance and are single, caring for a dependent child and looking for work
- Parenting Payment single
Your Parenting Payment single ends when your youngest child turns 8. You can keep your card for 12 weeks after your Parenting Payment ends.
You don’t need to apply for a Pensioner Concession Card. We'll send you one if you are eligible.
What may be different
If you are 60 years of age or older you can get a card if for more than 9 months you have been getting:
- Newstart Allowance
- Parenting Payment partnered
- Partner Allowance
- Sickness Allowance
- Special Benefit, or
- Widow Allowance
You may also get a card if you have a partial capacity to work and you are getting:
If you find a job, you may be able to keep your card for a short time.
Pensioner Concession Card for non-pensioners - 9 October 2017
We may have cancelled your pension payment on 1 January 2017 because of changes to the pension assets test.
If we sent you a non-income tested Low Income Health Care Card, you will regain entitlement to a Pensioner Concession Card on 9 October 2017. This entitlement won't be backdated.
The issuing of the Pensioner Concession Card does not reinstate your pension payment.
You can use your Pensioner Concession Card in the same way as you did before your pension payment was cancelled.
We will send you your Pensioner Concession Card from 9 October 2017, cards may take up to 14 days to arrive in the mail. You can continue to use your non-income tested Low Income Health Care Card until your Pensioner Concession Card arrives in the mail. After you get your Pensioner Concession Card, your non-income tested Low Income Health Card won’t be valid.
Benefits of a Pensioner Concession Card
With a Pensioner Concession Health Card you can get cheaper medicine, bulk billed doctors visits and help with hearing services.
With your card you can get:
- cheaper medicine under the Pharmaceutical Benefits Scheme
- bulk billed doctor visits – this is up to your doctor
- a bigger refund for medical costs when you reach the Medicare Safety Net
- help with hearing services – read more about the Australian Government Hearing Services Program on the Department of Health website
- discounts to redirect your mail through Australia Post
Your dependent child may also be able to get some of these benefits.
Your state or territory government and local council may offer you more. They may lower your:
- electricity and gas bills
- property and water rates
- public transport fare
- motor vehicle registration
- train fare
Read more about what you can get where you live on the Australia.gov.au website.
2. Applying Pensioner Concession Card
3. Managing Pensioner Concession Card
Renewing a Pensioner Concession Card
How to renew your Pensioner Concession Card.
As long as you’re eligible, we'll send you a new card 4 to 6 weeks before the expiry date on your current card. The card is valid for 2 years.
Have your concession or health care card with you everywhere you take your phone.
You can use the Digital Wallet to show your concession or health care card with your smart device.
Some concession providers don’t accept digital cards. It’s a good idea to always carry your physical concession card.
How to get it
Get a digital copy of your health or concession card with the Digital Wallet in your Express Plus Centrelink mobile app.
- sign in to the app
- select Digital Wallet from the menu or turn your device sideways to change views
- your card will drop down from the top of the screen - swipe your screen up or down to display the front and the back of the card
If you have more than one concession or health care card, swipe the screen left or right to switch between cards.
If your card is no longer active, EXPIRED will appear across the digital card. An expired card will stay in your Digital Wallet for 28 days.
Change of circumstances when you hold a Pensioner Concession Card
We need to know about changes that could stop you from having a Pensioner Concession Card.
If you don’t tell us when these changes happen, you may be doing the wrong thing.
You must tell us if:
- you marry or start or stop living with your partner
- you start or stop being the main carer of a child
- your home address changes
- your income changes
- your assets change
- your partner’s income or assets change
- you don’t have to lodge a tax return
- your work or study load changes
- you are leaving Australia
- anything else happens that might change your payment
How and when to tell us
The easiest way to tell us about changes is through our self service options.
You need to:
- tell us within 14 days of the change
- make sure your details are up to date in myGov
It’s never too late to report a change.
We will cancel you card if you stop getting a Centrelink payment. However, you may be able to keep your card for a short time after you return to work.
What if you don’t tell us
If you don’t tell us about changes in your life, we may pay you too much. If this happens you’ll have to pay the money back, plus a fee.
Lost or stolen Pensioner Concession Card or Health Care Card
We can replace a lost or stolen card and post you a new card.
Health Care Card and Pensioner Concession Card if you travel outside Australia
There are limits on how long your card remains current when you travel outside Australia.
When you can keep your card
If you leave Australia for less than 6 weeks you can keep your card if your payment also remains current.
When you can’t keep your card
We’ll cancel your card if you leave Australia:
- to live in another country, or
- for more than 6 weeks
When to tell us about your travel plans
Tell us if you are leaving Australia for more than 6 weeks.
You should also check the rules for the payment you get.
How to tell us about your travel plans
The easiest way is through your Centrelink online account via myGov.
Learn how to register for an online account if you don’t already have one.
Contact us by phone or in person if you can’t use an online account. The easiest way is using your Centrelink online account through myGov.
If you can’t use an online account, tell us your travel plans by:
Read more about payments while outside Australia.
4. Resources Pensioner Concession Card
Other concession and health care cards
Concession and health care cards can help you access cheaper health care services and medicines.
The type of concession or health care card you can get depends on your situation.
Read more about concession and health care cards.
Payment and Service Finder
Select the options that describe your circumstances, then explore a list of possible Centrelink and Medicare payments and services online.
Payment and Service Finder can help you work out amounts of:
- Centrelink payments, including pensions and allowances
- Family Tax Benefit
- Child care fee assistance
To work out how much money you may get, answer the questions and choose a payment you want to estimate.
Manage your money
We’ve got advice and tools to help you with budgeting, borrowing and credit, and managing debt.
- how our payments and services may help you manage your money day to day
- how to manage money and debt
- about how borrowing and credit can help you better manage your money
- ways to manage your money to build savings
Read about how to manage your money.
Green Army Programme
Provides training and work experience in environment and heritage conservation for young Australians while generating environmental benefits.
About the program
The Department of the Environment and Energy administers the Green Army Programme. It gives you the skills, training and experience to improve your chance of finding a job. The projects you participate in create real and lasting benefits for the environment and heritage places.
You can apply if you're:
- 17 to 24
- an Australian citizen or permanent resident of Australia, and
- a school leaver, gap year student, graduate, Aboriginal or Torres Strait Islander Australian, person with disability, or an unemployed job seeker
If you’re 25 or older and identify as an Aboriginal or Torres Strait Islander Australian, you may still apply. Your knowledge of Indigenous culture may help towards successful Green Army projects.
You don't have to apply for, or be getting, any of our payments to apply for the Green Army Programme. Read more about the Green Army and how to join a project on the Department of the Environment and Energy website.
If you get an income support payment, you must tell us if you participate in the Green Army. This is to make sure you don’t get a debt with us.
When you’re accepted into the Green Army you’ll get a letter with details of the project you’ll be working on. You need to bring this letter into a service centre within 14 days of starting the project. If you don’t tell us, you may get a debt that you’ll need to repay.
Green Army participation affects your payments
Your partner’s payments
The income you earn by participating in the Green Army can affect your partner’s payments. Contact us to find out more.
Income support payments
If you join the Green Army full time, your income support payment will be on hold. You'll get an allowance from your Green Army Service Provider.
If you join the Green Army part time, you may choose to either:
- continue getting your income support payment, or
- get a pro-rata allowance from your Green Army Service Provider
This may apply if you:
- are a principal carer
- have a partial capacity to work, or
- are an early school leaver and have part time requirements because you’re a principal carer or have a partial capacity to work
If you continue getting your income support payment, you’ll also get an Approved Program of Work Supplement of $20.80 per fortnight. If you’re not sure which option is better for you, please ask us.
If your income support payment is on hold because you get the Green Army allowance, you can’t use your Pensioner Concession Card or Health Care Card. However, you may be eligible for a Low Income Health Care Card.
This won't affect you if you're participating part time and continue to get your income support payment.
You may be eligible for Mobility Allowance to help with travel if you can't use public transport without a lot of help due to disability, illness or injury.
Meeting your mutual obligation requirements
While you’re participating in the Green Army you’ll meet your mutual obligation requirements. You can stay in contact with your employment services provider for support. You may still need to attend appointments with us.
Restarting a payment after your placement ends
When your Green Army placement ends you should tell us if you want to get an income support payment again. Your Green Army Service Provider will let you know when your placement ends. Be sure to hang onto any documents you get with the end date. Bring them into a service centre within 14 days of finishing your placement.