Single Income Family Supplement

Claiming

If you receive Family Tax Benefit, you don’t need to claim SIFS. If you’re eligible we’ll pay you after you and your partner have lodged a tax return or have told us you don’t need to lodge one. If you get Family Tax Benefit, you don’t need to claim this payment.

If you don’t receive Family Tax Benefit but think you’re eligible for SIFS, you’ll need to submit a claim for SIFS after the end of the financial year.

Before you start

We’ll pay you if you’re eligible after the end of the financial year once you and your partner have lodged a tax return or have told us you don’t need to lodge one.

When to claim

If you don’t get Family Tax Benefit but think you’re eligible for SIFS, you’ll need to submit a claim.

You’ll need to submit your claim and confirm your income within 12 months after the end of the financial year.

Read more about time frames for submitting lump sum claims and confirming income.

Start your claim

It’s best to start your claim online.

Start your claim online

To make a claim online you need a Centrelink online account linked to myGov.

I have a myGov account linked to Centrelink

Sign in to myGov to start your claim.

Sign in with myGov

I have a myGov account, but it’s not linked to Centrelink

Sign in to myGov and select Services. For help, read our online guides to link Centrelink to your myGov account.

I don’t have a Centrelink online account or a myGov account

If you’ve received a payment or service from us, you can use your Customer Reference Number (CRN) to get an online account. Find your CRN on a letter we’ve sent you or your Health Care Card, if you have one. Then, go to myGov to create a myGov account and use your CRN to link Centrelink.

If you don’t know your CRN or you haven't got a payment from us, go to a service centre with photo ID. Tell us you want to register for an online account.

You can then create a myGov account and link Centrelink.

If you can’t claim online

If you're unable to claim online, please call the families line.

Submit your claim

You need to:

  • submit your claim, and
  • give us any other documents we’ve asked you for

You can do this online.

Submit your claim and other documents within 14 days after you start an online claim. You may not be eligible for payment if you don’t.

Submit other documents

We may ask you for documents to help us assess your claim.

You can submit some of these through your online account when you make a claim.

You must submit supporting documents and forms within 14 days. We may reject your claim if you don't.

Wait for the result

We'll tell you:

  • if we accept your claim
  • when we’ll pay you
  • how much you’ll get

You have the right to appeal any decision we make. Read about reviews and appeals.

Page last updated: 19 July 2018