Complete the following steps to claim Special Benefit. Before you start, check if you can get it.
Steps to claim Special Benefit
4. Submit your claim
Submit the completed claim form with any supporting documents and other forms we’ve asked for. The easiest way is to submit your documents online.
If you can’t submit online:
- go to a service centre, or
- post to:
Department of Human Services
Reply Paid 7800
Canberra BC ACT 2610
5. Wait for the result of your claim
We'll let you know:
- if we accept your claim
- when you’ll get your first payment
- how much you’ll get
If we need more details we’ll contact you.
If you think we’ve made a mistake you can ask us to review our decision.
When you claim, we’ll ask you for some documents to support your claim for a payment or service.
Confirm your identity when you claim a payment or service.
When you make your claim for Special Benefit, we may ask you to give us more information.
If you disagree with a decision we've made, you have the right to ask us to review our decision.
Page last updated: 31 May 2019