Individuals
Child Support online accounts and Express Plus Child Support mobile app are currently unavailable due to maintenance.
Centrelink online accounts and Express Plus Centrelink mobile app are currently unavailable due to maintenance.

Register for an online account or read our online guides for help.

Business
Child Support Business online accounts are currently unavailable due to maintenance.
Centrelink Business Online Services are currently unavailable due to maintenance.

How much you can get

Whether you get the basic rate or full rate of telephone Allowance depends on your situation.

We update payment rates on 20 September each year in line with the Consumer Price Index.

Telephone Allowance Each payment
Basic rate $29.60
Full rate $43.80

Your telephone or internet provider may also offer concessions or discounts.

We don’t tax your Telephone Allowance.

When you get it

You’ll get the allowance every 3 months. The first quarterly payment is on or after:

  • 1 January
  • 20 March
  • 1 July, and
  • 20 September

Page last updated: 10 May 2019

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