Check if you’re eligible before you start your claim. A guide to claiming Widow Allowance.
- tell us you’re going to apply
- fill in the claim form
- get any documents the form asks for
- submit your claim and documents
- wait for us to tell you the result
Before you start
- check if you're eligible for Widow Allowance
- read the information you need to know about your claim for Newstart Allowance or Widow Allowance
Intent to claim
You should tell us you intend to claim Widow Allowance. You don’t have to do this, but it will help us start your payments sooner.
To do this you can:
If you go to a service centre you can show your identity documents at the same time. This will save you time later.
Print and fill in the Claim for Widow Allowance form.
If you can't print the form, call us and ask us to send you the form.
Unless you’ve already confirmed your identity, you’ll need to show us identity documents. These are 3 documents that confirm who you are – for example, your passport, driver’s licence and bank statement.
Read the list of documents you can use to confirm your identity.
You can do this:
- before you apply
- when you submit your claim
- within 14 days after you submit your claim
The claim form will tell you if you need to give us any other documents or forms.
After you claim, you have 14 days to give us all your documents and forms. The sooner we get them, the sooner we can assess your claim.
Submit your claim
You need to give us:
- your claim form
- your identity documents if you haven't already done so
- any other forms or documents we've asked for
You can do this:
- online once you’ve set up a Centrelink online account
- at a service centre
- by post to the address on the form
Wait for the result
We’ll tell you:
- if we grant or reject your claim
- when we’ll start paying you
- how much it will be
You have the right to appeal any decision we make. Read about reviews and appeals.