Complete the following steps to claim Youth Allowance for job seekers. Before you start, check if you can get it.
Steps to claim Youth Allowance
1. Before you start your claim
To claim online, you need a Customer Reference Number (CRN) and a myGov account linked to Centrelink. If you've previously received a payment from us, you may already have these.
Haven’t claimed or got a payment before
You can visit a service centre and tell us you want to register for an online account. You need to bring 3 documents to confirm your identity. Remember, 1 document must have a photo of you, like a driver licence or passport.
Have claimed before but don’t have online accounts
If you've claimed with us before, you’ll already have a CRN. Your CRN is on any letters or Health Care Card we've sent you. You can create a myGov account and select Services to link to Centrelink.
If you can’t find your CRN, call us. We’ll ask some questions to confirm your identity and help you with your CRN.
2. Get your documents ready
To help answer some of the questions in the claim, there are documents you need to have ready. This list of documents will help you prepare before you start your claim.
3. Fill in the claim
Sign in to myGov. Select Centrelink and start your claim.
You’ll need to answer all the questions in the claim. You’ll also need to give us your supporting documents before you submit your claim.
Remember, you can save your claim and sign out if you need to. You can also make changes to your claim before you submit it. Sign in to myGov, select Centrelink and then go to your claim.
5. Book a phone appointment with us
In the claim, you need to book a phone appointment for us to call you.
The appointment details are shown to you before you submit your claim. Please check the date and time, so you know when we’ll call.
Make sure you submit your claim on the same day as you book your appointment.
7. Track your claim
After you submit your claim online, you’ll get a receipt telling you:
- your claim was submitted
- the ID number of your claim
- an estimated completion date, and
- a link to track its progress
- if your claim was approved or rejected
- when your payment starts
- how much you’ll get
If we need more details we’ll send a message to your myGov Inbox.
If you think we’ve made a mistake you can ask us to review our decision.
You won't get your first payment until you make your first report.
We’ll tell you the date you need to report when we let you know the result of your claim.