Continence Aids Payment Scheme

A yearly payment to cover some of the cost of products that help you manage incontinence..

Eligibility basics

  • have permanent and severe incontinence
  • be 5 years or older

Eligibility & payment rates


To get a payment under the Continence Aids Payment Scheme you must meet certain criteria.

Read more about who can get a continence aids payment

Residence rules

To be eligible for the Continence Aids Payment Scheme you must be an Australian permanent resident or citizen.

Read more about residence rules

Payment details

Your first continence aids payment covers from the day we get your application until the end of that financial year.

Read more about when we pay you

Tax and income test exemption

The continence aids payment you get from us doesn't count as income.

Read more about tax and income exemption


Check if you're eligible, before you apply.


  • get an application form
  • fill in the form with a health professional
  • get certified copies of any documents the form asks for
  • submit your application and documents
  • we’ll assess your application and let you know the result


Managing your payment

Change of circumstances

We need to know about changes that may affect your continence aids payment.

Read more about change of circumstances

Continence management plan

Your health professional will work with you to make a plan for daily life that helps you manage your bladder or bowel problem.

Read more about a continence management plan

Buying continence products

We don’t supply or sell continence aids products.

Read more about buying continence aids products

Someone to act on your behalf for CAPS

You can nominate another person to act on your behalf for the Continence Aids Payment Scheme.

Read more about someone to act on your behalf for CAPS


National Continence Helpline

Your state or territory government may also help to pay for continence aids.

Call the National Continence Helpline on 1800 330 066 to ask:

  • what help you may get
  • how to apply

Bladder and bowel health

Get some advice about your bladder and bowel health.

Read more about bladder and bowel health

Payment and Service Finder

Find, estimate and compare payments and services you may be eligible for. You can also work out what a change in circumstance might mean for the payments and services you currently receive from us.

Start using Payment and Service Finder

Manage your money


We’ve got advice and tools to help you with budgeting, borrowing and credit, and managing debt.

Read about how to manage your money

Related payments and services

Page last updated: 13 December 2017