Express Plus Medicare mobile app

Access your Medicare information and complete a range of services using your mobile device.

From 19 to 26 November, some Medicare services won’t be available online. Read more about upgrades to our Medicare systems and what it means to you.

What you can do

Use the app to do a range of things 24 hours a day, 7 days a week.

View your Medicare card details and current card members.
Update contact details.
Update bank account details.
Order a replacement or duplicate Medicare card.

Submit claims for most services.
View, download, print or email your Medicare Claims History statements for the last 3 years.

View your Medicare Safety Net balance.

View, download, print or email Immunisation History Statements for:

  • yourself
  • your child under the age of 14

Register your organ donation decision.
Change your organ donation decision.
Request a new Australian Organ Donor Register card.
View a digital copy of your Australian Organ Donor Register card.

Locate a service centre.

Download the app

Before downloading the Express Plus Medicare mobile app, you need a myGov account linked to Medicare. This creates your Medicare online account. You can then download and use the app.

  1. Go to myGov to create a myGov account and link it to Medicare.
  2. Download the Express Plus Medicare app to your mobile device.

    Download an Express Plus mobile app from the App Store Download an Express Plus mobile app from Google Play Download Express Plus App from Windows Store

  3. Accept the terms and conditions.
  4. Sign in with your myGov username and password.
  5. Answer your secret question to set up your 4 digit PIN.

To download to an iPad, search for iPhone only in the App Store.

Privacy and security

When you’ve downloaded the app and set up your 4 digit PIN, it’s important you don’t store it on your mobile device. This is for your safety if you lose your mobile device. If you think someone else has used your details without your knowledge, contact us.

If you have any privacy issues or concerns with the Express Plus Medicare mobile app, contact us. Or you can cancel your Medicare online account at any time to stop access to the Express Plus Medicare mobile app.

Read about your right to privacy.

Read more about scams and your online security.


Get help with the Express Plus Medicare mobile app.

Read our:


If you still need help call the:

If you forget your myGov password

You can:

Help in other languages

If you don’t speak English and need help, call the Translating and Interpreting Service.

Trademarks and disclaimer

Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc.

AndroidTM is a trademark of Google Inc.

Page last updated: 16 November 2018