Access your Medicare information and complete a range of services using your mobile device.
What you can do
Use the app to do a range of things 24 hours a day, 7 days a week.
View your Medicare card details and current card members.
Update contact details.
Update bank account details.
Order a replacement or duplicate Medicare card.
Submit claims for most services.
View, download, print or email your Medicare Claims History statements for the last 3 years.
View your Medicare Safety Net balance.
View, download, print or email Immunisation History Statements for:
- your child under the age of 14.
Register your organ donation decision.
Change your organ donation decision.
Request a new Australian Organ Donor Register card.
View a digital copy of your Australian Organ Donor Register card.
Locate a service centre.
Store copies of documents, receipts and invoices you’ve uploaded.
View statements you’ve saved. For example, your Immunisation History Statement or Medicare claim history.
Use the calendar to create and view personal appointments.
If you uninstall the app, you’ll lose any information you’ve saved in the Vault.
How to download the app
Before downloading the Express Plus Medicare mobile app, you need a myGov account linked to Medicare. This creates your Medicare online account. You can then download and use the app.
- Go to myGov to create a myGov account and link it to Medicare.
- Download the Express Plus Medicare mobile app to your device.
- Accept the terms and conditions.
- Sign in with your myGov username and password.
- Answer your secret question to set up your 4 digit PIN.
To download to an iPad, search for iPhone only in the App Store.
How to protect your privacy
When you download the app you’ll set up your 4 digit PIN. It’s important you don’t store your PIN on your mobile device. This is for your safety if you lose your mobile device. If you think someone else has used your details without your knowledge, call Medicare general enquiries. We'll talk you through the next steps.
You can cancel your Medicare online account at any time. This will stop access to the Express Plus Medicare mobile app.
Where to get help
If you need help, you can read our Express Plus Medicare mobile app troubleshooting guide.
If you forget your myGov password
You can either:
If you need help in other languages
If you don’t speak English and need help, call the Translating and Interpreting Service.
Trademarks and disclaimer
Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc.
AndroidTM is a trademark of Google Inc.