How to get help

Get help using the Express Plus Medicare mobile app.

If you need help using the app

You can either:

If you forget your myGov username or password

You can either:

If you forget your PIN

You can select reset PIN from the PIN screen. You’ll need your myGov username and password to reset your PIN.

If you need help in other languages

If you don’t speak English and need help, find out how to get extra help when calling us.

Page last updated: 29 May 2019

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