Social work services
- العربية / Arabic
- ܐܵܬܘܿܪܵܝܵܐ / Assyrian
- ျမန္မာ / Burmese
- 简体中文 / Chinese
- Hrvatski / Croatian
- Ελληνικά / Greek
- Italiano / Italian
- ខ្មែរ / Khmer
- 한국어 / Korean
- македонски / Macedonian
- فارسی / Persian (Farsi)
- Српски / Serbian
- Español / Spanish
- Türkçe / Turkish
- Tiếng Việt / Vietnamese
Call us for help in your language.
If you’re going through a difficult time our social workers can help you.
How we help
Our social workers can help you with:
- short term counselling
- information, and
- referrals to support services
Who we help
Our social workers can help when you feel you need someone to turn to for support.
You can talk to them about:
- family and domestic violence
- thoughts of suicide or self-harm
- being a young person without support
- a personal or family crisis
- mental health concerns
- being affected by a natural disaster
If you’re experiencing family and domestic violence our social workers can help you access:
- family and domestic violence services
- emergency accommodation and housing support
- financial help
- health services
- legal services
Our social workers can help you access mental health support services if you:
- feel depressed or anxious
- are experiencing thoughts of suicide or self-harm, or
- have a mental illness or disorder
Payment and Service Finder can help you find services in your area if you need extra support.
How to contact a social worker
To contact a social worker:
- call the Centrelink employment services line and ask to speak to a social worker, or
- visit a service centre and ask to speak to a social worker
You can bring a family member or a friend with you.
If you need an interpreter, tell us and we’ll arrange one for you. You can also call our Multilingual Phone Service.
Trained and qualified
All our social workers have a social work degree and provide their service for free.
We consult with the Australian Association of Social Workers to maintain the highest professional standards.
How we manage your privacy
Our social workers may refer you to a support service. They can only pass on information if you’ve agreed or if it’s required or authorised by law.
Read about how we’ll manage your personal information and your right to privacy.
Our interpreters follow a code of ethics. This means they won’t tell anyone else what you’ve talked about.