Other organisations can help you with counselling, financial and legal advice, and safety planning including staying safe online.
To access 24/7 counselling and support call 1800RESPECT on 1800 737 732.
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Whatever your situation, it’s important to know that there’s help and support available.
The national family violence and sexual assault counselling service is available 24 hours a day, 7 days a week. It’s confidential and free to call. They can also help with advice about online safety if you think someone is watching your online activities.
- call 1800 737 732 at any time to speak with a professional counsellor
- use the services directory to find help in your area
- go to the 1800RESPECT website.
Family Relationship Advice
The Family Relationship Advice Line can help you with family issues and assist you through separation. They can also refer you to local services for more help.
Call them on 1800 050 321. Their operating hours are:
- Monday to Friday, 8 am to 8 pm
- Saturday, 10 am to 4 pm.
Financial Counselling Australia
You can talk with a private financial counsellor from Financial Counselling Australia for free.
Call 1800 007 007 to speak to someone in your state.
Kids Helpline is a free service for young people aged 5 to 25.
To contact them:
- call 1800 551 800 at any time
- go to the Kids Helpline website.
Lifeline can provide personal crisis support services if you’re affected by family and domestic violence.
You can call them on 131 114 at any time.
MensLine Australia is a phone and online support service. They provide specialist help to people affected by family and domestic violence. They also offer support to people using violence.
To contact them:
- call 1300 789 978 at any time
- go to the MensLine Australia website.
Men’s Referral Service
The Men’s Referral Service is a free phone counselling, information and referral service. They can help men end their use of violence and abuse against their family members.
To contact them:
- call 1300 766 491
- go to the No to Violence website.
Their Men’s Referral Service line is available:
- 24 hours a day, 7 days a week in NSW and TAS
- 8 am to 9 pm, Monday to Friday and 9 am to 5 pm weekends in ACT, NT, QLD, SA, VIC and WA.
National Legal Aid
National Legal Aid can help you find the legal aid commission in your state or territory.
Daisy is a free app developed by 1800RESPECT that connects you to services in your local area. You can create a list of services and save them. These could be legal, housing, financial and children’s services. You can also search the internet with Daisy and understand what to expect when contacting a service.
Sunny is a free app developed by women with disability and 1800RESPECT. Sunny supports all women with disability impacted by sexual assault and family and domestic violence.
Sunny helps you to:
- understand what violence and abuse are
- learn about different types of violence
- understand what has happened
- know your rights
- find people who can help.
Keeping safe online
If you think someone is watching or monitoring your online activities, you should call 1800RESPECT on 1800 737 732. You can also learn about online safety on their website.
Australian Electoral Commission
Your address appears on the electoral roll. If you think this would put your family at risk, you can register as a silent elector. Contact the Australian Electoral Commission to do this.
It’s important that you keep your myGov sign in details private. If you or your child think you’ve shared sign in details with anyone, you should change them immediately. Read more about security and myGov.
My Health Record
Information uploaded to your or your child’s My Health Record can contain contact information such as your address. If this could put your family at risk call the My Health Record System Operator on 1800 723 471. They can discuss your options with you.