Medicare claiming


We have information in different languages about Medicare claiming

If you’ve paid or been billed for medical costs, there are ways to claim your Medicare benefit.

Don’t miss out on a Medicare payment. We need your bank details before we can pay you. Read more about registering your bank account details for Medicare.

We pay all Medicare benefits directly into your bank account. Make sure you’ve registered your bank details with us and keep them updated.

At the doctor’s

The quickest and easiest way to claim your Medicare benefit is at your doctor’s practice. Ask if they can do this for you.

The practice can send the claim to us through a secure internet connection or through their EFTPOS terminal. We then process the claim and pay your Medicare benefit:

  • directly onto the EFTPOS card you used at the doctor’s, or
  • into the bank account you have registered with us

If your doctor doesn’t offer electronic claiming

You can claim your Medicare benefit:

Express Plus Medicare mobile app

Submit your claim using the Express Plus Medicare mobile app. To use the app, you need a myGov account linked to Medicare.

View our online guide on linking your online account to myGov.

You can claim through the app if:

  • the item is for a service provided to someone on your Medicare card
  • the service was within the last 2 years, and
  • the service wasn’t bulk billed

Medicare online account

You can submit your claim using your Medicare online account through myGov.

If you don’t have a Medicare online account, register for one now through myGov.

If you need help with your Medicare online account, read our online guides.

By mail

Claims you submit by mail take us longer to process than claims you submit:

To submit your claim by mail you need to complete a Medicare Claim form and send it to us. The address is on the form.

Page last updated: 16 January 2019