Retrenched or made redundant

If you’ve lost your job and got a redundancy or termination payment, there may be help available.

Financial Information Service

The Financial Information Service is a free, confidential service that can help you decide about investment and financial issues.

Social work services

Our social workers can help you during difficult times in your life with counselling, support and information.

Unpaid entitlements

If your employer went bankrupt or into liquidation, you may be able to claim some of your unpaid entitlements.

Read more about the Fair Entitlements Guarantee (FEG) on the Department of Jobs and Small Business website.

You can't claim unpaid employer superannuation contributions through FEG. The Australian Taxation Office website has information about claiming your unpaid superannuation.

Financial relief from loan payments

Your bank or financial institution may offer temporary help with your loan if you’ve lost your job. If you're having trouble paying your loan or mortgage, contact them to find out how they can help.

If they don't agree to a reasonable request, you can ask to have the decision reviewed. You can do this through the Financial Ombudsman Service or the Credit and Investments Ombudsman.

Payments and support while you look for work

There are payments and services to support you if you’re in any of the following situations:

  • looking for work
  • recently lost your job
  • at risk of losing your job.

The Department of Jobs and Small Business’ What’s Next? website can help you with next steps after your job loss.

Read more about help while you’re looking for work.

Information for employers

We can help you provide support and information to your employees who are facing redundancy or retrenchment.

Read more about redundancy information for employers.

Page last updated: 16 October 2018