Self service

You can do most of your Centrelink, Medicare and Child Support business with us online or by self service.

You can use our Express Plus mobile apps, your online account or phone self service.

If you have a myGov account sign in to myGov now to do your business. Make sure you link the service you need, Centrelink, Medicare or Child Support.

Select a tile to read more about what you can do with Centrelink self service.

Medicare

Select a tile to read more about what you can do with Medicare self service.

Child Support

Select a tile to read more about what you can do with Child Support self service.

Service availability and changes

Our apps are available 24 hours a day, 7 days a week. There may be short breaks for Child Support digital services updates between 2 am and 5 am AEST.

You can find out if our services are unavailable by going to customer service changes.

Other options

Service centre or Agents and Access Points

If you don’t have internet access you can use a self service terminal at your local service centre.

Our Agents and Access Points have self service facilities for people in rural, regional and remote Australia.

Call charges

Call from your home phone to:

  • 13 numbers from anywhere in Australia are the cost of a local call, but may vary with service provider
  • 1800 numbers Freecall™ are free.

Calls from mobile and public phones may cost more.

Page last updated: 5 July 2019

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