Use your Express Plus Centrelink mobile app or Centrelink online account to submit documents.
Watch our Submitting Documents using Centrelink Digital Services video.
Before you start
To submit your documents online, you will need a Centrelink online account.
If you are a new customer, you will need to visit a service centre to confirm your identity.
Submit your documents
There are 2 simple and secure ways to submit your documents online. Use your:
- Centrelink online account, or
- Express Plus Centrelink mobile app
Centrelink online account
Before you start, make sure the document you want to submit is saved on your computer.
The file size of your document must be under 5MB. Your file must also be in one of the following formats:
- png
- jpeg
- tiff
Read our step by step guide to submitting documents using your Centrelink online account.
Express Plus Centrelink mobile app
Before you start, make sure you have the document you want to submit. You can have a printed version or a picture saved in your device’s photo library or in the vault of your mobile app.
To upload your document, select Upload Documents from the menu in the app. Then select one of the following options:
- photo gallery, to choose an image from your device’s photo library
- camera, to take a photo of your printed document
- vault, to choose a document saved in your vault
The file size of your image or document must be under 5MB.
Documents you can submit online
You can submit most types of documents online.
| Type | Examples |
|---|---|
| Employment |
|
| Financial |
|
| Study |
|
| Medical |
|
| Accommodation |
|
| Child care |
|