Individuals

Medicare online accounts and Express Plus Medicare mobile apps may experience intermittent availability due to scheduled maintenance.

Centrelink online accounts and Express Plus Centrelink mobile apps are currently unavailable due to scheduled maintenance.

Child Support online accounts and Express Plus Child Support mobile apps are currently unavailable due to scheduled maintenance.

Business
Individuals

Medicare online accounts and Express Plus Medicare mobile apps may experience intermittent availability due to scheduled maintenance.

Centrelink online accounts and Express Plus Centrelink mobile apps are currently unavailable due to scheduled maintenance.

Child Support online accounts and Express Plus Child Support mobile apps are currently unavailable due to scheduled maintenance.

Business

Submit your Centrelink documents online

You can send us an image of your form, pay slip or other document straight from your mobile device or computer.

Watch our video to see how.

Before you start

Sign in to myGov to submit your documents online. Once you've signed in, upload them to your Centrelink online account.

If you're a new customer, you'll need to:

  • create a myGov account
  • link Centrelink to your myGov account, and
  • confirm your identity at a service centre

Submit your documents

You can submit your documents online by using your:

The file size of your document must be under 5MB. It must also be in one of the following formats:

  • pdf
  • png
  • jpeg
  • tiff

Centrelink online account

Before you start, save the document you want to submit on your computer.

To submit your document, select Upload documents from the homepage.

For help, read our submitting documents using your Centrelink online account online guide.

Express Plus Centrelink mobile app

Before you start, make sure your document is:

  • a printed document you have with you
  • an image in your device's photo library, or
  • an image in the vault of your Express Plus Centrelink mobile app

When you upload an image to the app it will save automatically to your app vault.

To submit your document, select Upload Document from the app menu. Then, select one of the following options:

  • camera, to take a photo of your printed document with your device
  • photo gallery, to choose an image from your device‚Äôs photo library
  • vault, to choose an image saved in your app's vault

Documents you can submit

Here are some examples of the types of documents you can submit online.

Type Examples
Employment
  • Employer separation certificates
  • PAYG certificates
  • Tax returns
  • Profit and loss statements
Financial
  • Income and assets forms
  • Payslips
  • Bank or share statements
  • Group certificates or payment summaries
Study
  • Study details forms
  • Proof of enrolment or fee receipts
  • Academic transcripts
  • Course acceptance notices
Medical
  • Health Care Card claims
  • Medical reports
  • Centrelink medical certificates
  • Doctor issued medical certificates
Accommodation
  • Rent certificates
  • Proof of asset ownership documents
  • Rates notices
  • Rental contracts
Child care
  • Newborn child claim proof of birth forms
  • Birth certificates
  • Adoption or surrogacy agreements
  • Child care receipts
  • Change of care documents

Related subjects

Related payments and services

Page last updated: 1 May 2018