Use your Child Support online account to upload and submit documents.
We’re improving our online services. If you’re unable to use the Upload Documents function and want to send us a document electronically, please scan your document and email it to us
Before you start
To upload your documents and submit them online, you will need a Child Support online account linked to myGov.
If you need a Child Support online account, register for one.
Submit your documents
Before you start, make sure you have the document you want to submit. This can be saved on your computer or in your device’s photo library.
We have a 5MB limit per file. You can upload up to 10 files. Your file must also be in one of the following formats:
To upload your document, go to Upload Documents and select Send Supporting from the menu.
What you can submit online
You can submit most types of documents online.
- Parenting plans and court orders affecting contact
- Statements from independent observers
- Care diary records
- Change of care documents
- Income and assets forms
- Bank or share statements
- Group certificates or payment summaries
|Extraordinary Payments (Non Agency Payments)
- Written notes outlining agreed arrangements for extraordinary payments, also known as Non Agency Payments
- Receipts for payments /details of bank transfers to a receiving parent
- Receipts for payments to third parties
|Proof of hardship expenses
|Change of assessment evidence
- Objecting to a Child Support decision form
- A written notice of objection, giving details of the decision you are objecting to, and reasons why you disagree with the decision
- Evidence to support your objection
|Birth certificate or parentage
- Birth certificates, adoption or surrogacy agreements
- Statutory declaration
- Court orders about parentage
- Copy of court orders affecting child support (such as departure orders or stay orders)
- Copy of child support agreement
|Representative authority form
- Copy of death certificate
- Confirmation from the Public Trustee, Coroner’s office, Police
- Confirmation from the Department of Foreign Affairs and Trade (if the person died overseas)
- Funeral notice from a newspaper