Updating your gender details with us

You can choose to update your gender details, name or title with us.

Update your gender details

Currently, our personal records system only allows us to record your gender as male or female. However, if you identify as a non-binary gender, we can add a note to your personal record about your gender details.

You don’t have to update your gender details. It is your choice.

How to update your details

If you want us to update your gender details, you need to provide us with one of the following supporting documents, a:

  • statement from a Registered Medical Practitioner or Registered Psychologist verifying your gender
  • valid Australian Government travel document, such as a valid passport specifying your preferred gender
  • state or territory birth certificate which specifies your preferred gender, or
  • state or territory Gender Recognition Certificate or Recognised Details Certificate showing a state or territory Registrar of Birth, Deaths and Marriages has accepted a change in sex

Where to update your details

Bring your document to a service centre to update your gender details on your Centrelink or Medicare records. You’ll need to update your details on your Child Support record separately.

If you can’t visit a service centre

You can write to us and ask us to update your details if you can’t visit a service centre or if you live in a remote area. Make sure you sign the request and include a certified copy of a supporting document. Post your signed request and document to us to update your details for:

Update your name or title

You can ask us to update your name or title at any time, or you may choose not to have a title.

How to update your legal name

When you change your legal name, you may need to confirm your identity before we can update your record. You may need to supply a document to support the change to your legal name.

Read more about how you can confirm your identity.

How to update your preferred name

You can tell us your preferred name and title you would like us to use. We can update your personal record without needing a supporting document. You can also tell us if you would prefer we didn’t use a courtesy title, such as Miss, Mr, or Mrs.

Gender definitions


The chromosomal, gonadal and anatomical characteristics associated with biological sex.


A part of a person’s personal and social identity. It refers to the way a person feels, presents and is recognised within the community.

Non-binary gender

Those who don't fall within the traditional binary notions of sex and gender, such as male and female. This may include people who identify as:

  • a gender different to their birth sex, or
  • neither male nor female, and
  • whose cultures may have their own terms for gender identities outside male and female

Australian Government Guidelines on the Recognition of Sex and Gender

We’ve committed to applying the Australian Government Guidelines on the Recognition of Sex and Gender. We support people who identify as being of a different gender to their assigned sex at birth.

Read the Australian Government Guidelines on the Recognition of Sex and Gender on the Attorney-General’s Department website. 

Page last updated: 7 August 2018

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