How the department delivers services
The department offers a variety of delivery options to meet the needs of Australians.
Services to the community - Social Security
The department provided social security assistance through various payments and programs to assist families, people with disability, carers, older Australians, job seekers and students.
Services to the community - health and aged care
In 2016-17 the Medicare program continued to support quality healthcare services.
The department assisted separating and separated families to ensure their children were supported through the Child Support Program.
Services for people needing other support
Through a range of programs and services the department responded to people experiencing extreme circumstances such as family and domestic violence, trauma and homelessness.
Compliance and business integrity
The department is committed to ensuring that only people eligible receive welfare and other payments, and that they get the correct amount.