Who we’re looking for

We’re looking for people who want to kick start a career in Information and Communication Technology (ICT).

Applications are now closed. Thank you to everyone who applied.

We’re looking for people who enjoy working in a fast paced environment, and are passionate about making a positive difference to the lives of Australians.

We want to hear from you if you like developing solutions that improve customer experience and service delivery.


To join the scheme you must:

  • have an Australian recognised bachelor or postgraduate degree on or after 24 April 2013 - your degree must be in a Science, Technology, Engineering or Mathematics (STEM) discipline
  • be an Australian citizen
  • be subject to a six month probation period
  • hold and maintain a national security clearance or be willing to obtain one

Diversity and inclusion

Our goal is to reflect the diverse community we serve. We encourage applications from:

  • Indigenous Australians
  • people with disability
  • people from diverse cultural and linguistic backgrounds
  • mature age workers
  • lesbian, gay, bisexual, transgender and intersex (LGBTI) people

Read more about how we manage workplace diversity and inclusion.


The RecruitAbility Scheme aims to build the confidence and ability of applicants with disability to compete for APS vacancies.

Read more about RecruitAbility@Human Services.

You can also read more about the STEM scheme recruitment process.

Meet some of our recruits


I’m Thomas and I joined the STEM scheme in 2017.

I work in the Cognitive Service team. We’re responsible for the Virtual Assistants (VA’s) aka chat bots on our website and online claims. People can ask questions and the VAs will return suitable answers. They can also help people complete certain online claims. I am responsible for a couple of VAs. On a day to day basis I liaise with business teams to develop content for their VAs. I train and test new content on the VA’s and work on development projects or specifications.

I completed a Bachelor of Chemical and Metallurgical Engineering at the University of Queensland in Brisbane. I applied for the STEM scheme so I could develop my skills in computer science and software development. I also wanted to use my skills as an engineer to benefit the Australian public.

The coolest thing about my job is that I get to learn more about computer science. This area has always been an interest of mine. I often need to process data in a certain way or implement new VA’s or their functionality. I will need to learn about the technology to develop a solution. When things aren’t busy there is time to develop your skills through formal and informal training courses. It’s great being able to develop my skills in an interesting area.


My name is Robin and I joined the department in 2017 through the STEM scheme.

I work as a System Analyst in the Chief Information Officer (CIO) Group in Canberra. I completed a Bachelor of Science with a Major in pure mathematics. I make sure that all online Centrelink applications are running as required. It’s a lot more work than it sounds!

I take care of the SAP online space. I investigate and analyse issues impacting our applications. I send out a fix that won’t bring the whole thing crashing down, in a timely manner. Every day is different and I’m always under the pump!

I love that this role always keeps me busy while also offering a good work/life balance so I can travel. I’ve travelled to New Zealand, Thailand, Korea, Vegas, LA and most recently Mexico. Yes, annual leave is important to me!

I enjoy liaising with stakeholders to find a solution that everyone is happy with. I work hard, and appreciate when it’s acknowledged by my team leaders.


My name is Mijung and I started working for the department in 2015. I joined the STEM scheme last year.

I work in the Cyber Operations team. My team in particular monitor and assess cyber activity. This includes vulnerabilities, threats and incidents that can damage our business operations. My role within the team is to manage and maintain systems the team uses.

Before joining the STEM scheme, I graduated with a Biotechnology degree and went on to further study allied health. I started working as a casual in the Smart Centre Branch answering customer phone calls.

I really enjoyed the work I was doing. I liked that I was making a positive difference and providing meaningful services. So instead of going back to further study, I decided to stay working for the department.

I applied for the STEM scheme so I could use my tertiary skills. And to develop professional skills in an emerging industry.

Coming from a non-ICT background, everything was so new to me! It almost felt like migrating to a different country. The job seemed to be technical with a bunch of unfamiliar tech speak. But with formal and on the job training, I now feel very confident in what I do. I also have an amazingly supportive team. 

My advice to anyone thinking about applying is: don’t be afraid of changing your career path to something totally new. It’s never too late!

Page last updated: 13 February 2019

Was this page useful?
Why not?

Thank you for your feedback.