Policy department feedback and suggestions

Policy departments welcome suggestions from the public and they encourage people to contribute ideas about improvements to a department's policies, programs and services.

Department of Social Services

The Department of Social Services welcomes compliments, complaints and enquiries about policy and service issues.

To offer compliments, complaints or enquiries:

Department of Education

The Department of Education welcomes and values comments about its services.

To offer feedback:

Department of Jobs and Small Business

The Department of Jobs and Small Business welcomes and values client's comments about its services, or services arranged for others (such as Employment Services Providers).

To offer feedback:

Department of Infrastructure and Regional Development

The Department of Infrastructure and Regional Development has a Client Services Charter which outlines standards of service, the right and responsibilities of clients and avenues for feedback.

To offer suggestions:

Calls to 1800 numbers from your home phone are free. Calls from public and mobile phones may be timed and charged at a higher rate.

Department of Veterans' Affairs

The Department of Veterans' Affairs actively seeks feedback at all levels.

To offer feedback:

Department of Health

The Department of Health works closely with relevant stakeholders and welcomes input from the community on policy issues.

To offer feedback:

  • phone Freecallâ„¢1800 020 103
  • write to The Secretary, Department of Health, GPO Box 9848 Canberra ACT 2606
  • view the Department of Health website

Calls to 1800 numbers from your home phone are free. Calls from public and mobile phones may be timed and charged at a higher rate.

Department of Agriculture and Water Resources

The Department of Agriculture and Water Resources is committed to client service.

To offer suggestions:

Page last updated: 5 July 2018