Information for Agents and Access Points hosts

How to become a host

To be an Agents and Access Points host you need to respond to an Expression of Interest (EOI).

An Agent helps people in their local area do their business with us using free self service facilities.

An Access Point provides free self service facilities.

We use EOI's to let interested parties know when we need an Agent or Access Point.

We advertise all EOIs in:

  • local newspapers, or
  • community notice boards

A host can be a:

  • business
  • company
  • government organisation
  • community group, or
  • trading entity

Read about the types of services Agents and Access Points provide.

You should seek professional advice before responding to an EOI. Don’t take the documents or information we provide as legal, tax or investment advice.
This information was printed Saturday 25 May 2019 from It may not include all of the relevant information on this topic. Please consider any relevant site notices at when using this material.

Page last updated: 22 February 2019