Information and resources for groups and organisations who support and represent people who get payments and services from us.
Find out what you need to do to become an approved voluntary work organisation.
Sometimes families need services that are outside the scope of our service delivery. In these cases, we can link families to organisations in the community.
We work with community organisations to promote our payments and services. We also act on issues raised by them.
Read the latest community news. You can subscribe to our newsletter to get regular updates.
People who get Newstart Allowance don’t need to do anything, they’ll automatically transfer to JobSeeker Payment.
From 1 January 2020, we won’t refer newly arrived refugees to jobactive until they’ve been in Australia for 12 months.
From 20 March 2020, there will no longer be any claims for Sickness Allowance.
Our online guide will help people understand the rules for DSP.
It might be hard to manage your money, but we’ve got some great advice.